Elementor Editor will not load on fresh install. All troubleshooting steps attempted.

This topic has 2 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Jack Richardson

  • Avatar: Nick
    Nick
    Participant
    September 18, 2024 at 14:59

    Hi there,

    Elementor Editor will not load. It’s a fresh install. It just stays stuck on the loading screen with letter “E”.

    I have tried all troubleshooting steps available across forums on both Elementor and here. I am an experienced developer.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 18, 2024 at 17:23

    Dear @Nick,

    I hope this message finds you well.

    We have reviewed your website in Safe Mode but were unable to determine the cause of the issue. We kindly request that you refer to Elementor’s guide on debugging, which can be found at: https://elementor.com/help/safe-mode-not-solving-problem/. Please follow the steps outlined in the article.

    Should the problem persist after implementing the suggested solutions, we would appreciate it if you could provide us with FTP access. Please ensure that you send these details through a secure, private channel.

    Thank you for your cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

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