This topic has 6 replies, 2 voices, and was last updated 8 months ago ago by Rose Tyler
Hi there, we have an issue with Elementor (we have explored with them directly to see if a conflict but it works with their standard Hello Theme)
We have also worked through plugins one by one.
So when logged in the front end of the site does not function correctly. We get a spinning wheel in various areas of the home page.
We cannot edit anything with Elementor unless we choose Safe mode.
When switiching to other themes it works fine.
Please provide FTP access.
To create FTP access, please contact your hosting provider for assistance.
Here you go – SFTP access details
thanks for looking
we have made sure all cache on server level is off (Cloudflare, Varnish and Redis)
There is an object cache on the site via plugin and also autoptimise which is strange as when turned off the site breaks. Usually that plugin is the other way 🙂
We have a staging site which works fine which is confusing.
No mods made to wp files
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