Hi we check memory limit on our website and its really high so its nother reason why Elementor editor is loading infinitely. Could you please help me.Theme version: 9.1.12
Thank you for getting in touch with us.
https://prnt.sc/4uB3adO0BHl8 We are facing a 503 error and we can’t see your site. 503 Service Unavailable – this server error response code indicates that the server is not ready to handle the request. Common causes are a server that is down for maintenance or that is overloaded. Please contact your hosting provider and ask for assistance from their side.
Now its working you can check
1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
2/ Try to downgrade the PHP version to 8.0.
You can login now there is no more 505 error but the Elementor is still not working
We hope this message finds you well. To address your concern, we kindly ask that you adhere to the instructions provided.
1/ We kindly request you to read and adhere to the instructions provided in the official Elementor article, which can be accessed via the following link: https://elementor.com/help/elementor-widget-panel-not-loading/
2/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.
Please note that you should take a complete backup of your site before proceeding.
We trust that you will find this information useful. Should you have any further queries or require additional assistance, please do not hesitate to contact us.
We check all plugins and themes and Elementor starts working corretly only with disabled Xstore Theme so this is the problem. Could you fix it? Thx
Thank you for your response.
Please provide FTP access, so we can check the problem more deeply.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Also, we can see that disabling the Elementor Pro plugin solves the problem. Please contact support for the plugin too.
here you have FTP
We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.
We can see a few errors https://prnt.sc/3oJH_I5N01DJ https://prnt.sc/7EovvosIT5Vp
We noticed that after deactivation of the Elementor PRO plugin, everything loads correctly → https://prnt.sc/iwn8jniv-diB so we recommend you to contact the plugin https://prnt.sc/nPdf8CEC_9nZ or try to install their previous version and check again. Seems like they released an update with some issue → https://prnt.sc/2KyNytosQKLD
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.