Elementor doesn’t update after publishing

This topic has 7 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by joskins

  • Avatar: joskins
    joskins
    Participant
    December 7, 2023 at 12:55

    Hello,
    When I update my Elementor webpage with any style changes, the changes do not relfect in the live site.
    You can find more details on the Private content area.
    Thanks in advance.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: joskins
    joskins
    Participant
    December 7, 2023 at 15:35

    Update.

    I’m now able to fix it by clearing the browser cache manually using another browser than the browser I used to edit.
    It doesn’t work with the following clearing solutions:
    Varnish;
    Woocomerce systeme info cash (X dashboard);
    WP supercache plugin.

    So my question is how to clear the cache for all users to don’t affect my future customers?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2023 at 16:54

    Hello, Joskins,

    Thank you for contacting us and for using XStore.

    1/ Navigate to Elementor > Tools > Regenerate CSS & Data.

    2/ Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

    Let us know the result.

    Best Regards,
    8Theme’s Team

    Avatar: joskins
    joskins
    Participant
    December 7, 2023 at 17:39

    Thanks for your response.

    I followed your steps and I tried to edit again the same page. Currently the background is red on Elementor but on website is black. After following all your steps it doesn’t work at all (Including clearing all cache).

    I can edit the texts but not the background/images.

    Avatar: joskins
    joskins
    Participant
    December 7, 2023 at 17:44

    Update,

    After waiting approximately 10 minutes I’m able to see the changes clearing manually the browser cache.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2023 at 08:09

    Hello, Joskins,

    We appreciate your prompt response.

    We kindly suggest utilizing the “Clear Cache” Chrome extension to clear your browser cache should you be using Google Chrome. You can find the extension at the following link: https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn

    Kind Regards,
    8theme team

    Avatar: joskins
    joskins
    Participant
    December 9, 2023 at 13:38

    Solved.

    Thanks a lot for your help.

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