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Elementor does not load completly when editing

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 5 days ago ago by Andrew Mitchell

Aldo Carrillo

Participant

June 2, 2025 at 18:43

I wnat to edit my home page , but I cant given I can not acces to the edit options, the loading icon keeps going and I cant do anything. This is something that happened from all of the sudden

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5 Answers

Andrew Mitchell

Support staff

June 2, 2025 at 20:35

Hi Aldo Carrillo,

Thank you for reaching out to us.

We would like to inform you that we are currently working on a new update that includes numerous performance improvements and important bug fixes. To ensure everything functions correctly, please follow the steps below:

1. Kindly review the attachments provided.
2. Re-upload your theme and core plugins.
3. Clear your browser and site cache.
4. Try accessing your site again.

If the issue persists, we recommend temporarily deactivating the Elementor Pro plugin to check if it is causing the conflict. Additionally, please consider deactivating any unused widgets, as this may help resolve the problem. You can refer to the attached files for further guidance.

Should you continue to experience difficulties, please don’t hesitate to contact us again. We’re here to help.

Best regards,
8Theme’s Team

Please contact administrator
for this information.

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Aldo Carrillo

Participant

June 4, 2025 at 20:48

Hello there!
Ive done the thisng listed above, but still there is something noted by my hosting provider.

[02-Jun-2025 15:33:08 UTC] PHP Fatal error: Uncaught TypeError: strstr(): Argument #1 ($haystack) must be of type string, WP_Error given in /home/customer/www/hemeraperu.com/public_html/wp-includes/functions.php:1153
Stack trace:
#0 /home/customer/www/hemeraperu.com/public_html/wp-includes/functions.php(1153): strstr(Object(WP_Error), ‘#’)
#1 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-widget.php(380): add_query_arg(‘filter_color’, ‘verde,verde-osc…’, Object(WP_Error))
#2 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-layered-nav.php(395): WC_Widget->get_current_page_url()
#3 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-layered-nav.php(187): WC_Widget_Layered_Nav->layered_nav_list(Array, ‘pa_tallas’, ‘and’)
#4 /home/customer/www/hemeraperu.com/public_html/wp-includes/class-wp-widget.php(394): WC_Widget_Layered_Nav->widget(Array, Array)
#5 /home/customer/www/hemeraperu.com/public_html/wp-includes/widgets.php(845): WP_Widget->display_callback(Array, Array)
#6 /home/customer/www/hemeraperu.com/public_html/wp-content/themes/xstore/sidebar-shop.php(25): dynamic_sidebar(‘shop-sidebar’)
#7 /home/customer/www/hemeraperu.com/public_html/wp-includes/template.php(810): require_once(‘/home/customer/…’)
#8 /home/customer/www/hemeraperu.com/public_html/wp-includes/template.php(745): load_template(‘/home/customer/…’, true, Array)
#9 /home/customer/www/hemeraperu.com/public_html/wp-includes/general-template.php(136): locate_template(Array, true, true, Array)
#10 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/templates/global/sidebar.php(22): get_sidebar(‘shop’)
#11 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(346): include(‘/home/customer/…’)
#12 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1070): wc_get_template(‘global/sidebar….’)
#13 /home/customer/www/hemeraperu.com/public_html/wp-includes/class-wp-hook.php(324): woocommerce_get_sidebar(”)
#14 /home/customer/www/hemeraperu.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#15 /home/customer/www/hemeraperu.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#16 /home/customer/www/hemeraperu.com/public_html/wp-content/themes/xstore/woocommerce/archive-product.php(162): do_action(‘woocommerce_sid…’)
#17 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(346): include(‘/home/customer/…’)
#18 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/templates/taxonomy-product-cat.php(22): wc_get_template(‘archive-product…’)
#19 /home/customer/www/hemeraperu.com/public_html/wp-includes/template-loader.php(106): include(‘/home/customer/…’)
#20 /home/customer/www/hemeraperu.com/public_html/wp-blog-header.php(19): require_once(‘/home/customer/…’)
#21 /home/customer/www/hemeraperu.com/public_html/index.php(17): require(‘/home/customer/…’)
#22 {main}
thrown in /home/customer/www/hemeraperu.com/public_html/wp-includes/functions.php on line 1153

Please tell me what should I do now.

Regards

#446442 Copied
Andrew Mitchell

Support staff

June 5, 2025 at 15:19
Hello, Aldo Carrillo,

We would like to inform you that we have made some updates, which involved modifications to the following files:

themes/xstore/woocommerce/archive-product.php themes/xstore/sidebar-shop.php

Kindly check whether the issue still persists after these changes.

Best regards,
The 8Theme Team
#446495 Copied
Aldo Carrillo

Participant

June 5, 2025 at 17:26

Hi , thanks for the reply. So far Ive noticed there is no peks on cpu tie, still ill checkby the end of the day.

In other hand , ive noticed I cant update elementor pro given I noticed that thi plugins its making me impossible to edit my webpage. Why is that? Will this be resolved also?

#446511 Copied

Andrew Mitchell

Support staff

June 6, 2025 at 08:47

Hello, Aldo Carrillo,

Thank you for reaching out. Please note that we do not provide the Elementor Pro plugin. However, along with the theme, we include the PRO Elements plugin. You can install or update it via the “Plugin Installer” tab in your dashboard.

Best regards,
The 8Theme Team

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