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  Valeria

  Participant

  April 18, 2021 at 19:27

  Hi there!
  While editing with elementor something happened and had a critical error warning, and elementor just won’t load. Deactivating xstore plugin fixes the issue but of course is not the answer, please help 🙂

  #284675 Copied Theme version: 7.2.7 WooCommerce version: 5.2.2
  4 Answers
  

  Olga Barlow

  Participant

  April 19, 2021 at 14:37

  Hello,

  Take our apologies if you faced any issues using our theme!
  Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?
  Provide us also with link to page what you have the mentioned issue.

  Regards

  #284740 Copied
  

  Valeria

  Participant

  April 19, 2021 at 14:56

  Hi Olga! many thanks, the access data is in the private area.

  Please contact administrator
  for this information.

  #284746 Copied
  

  Olga Barlow

  Participant

  April 20, 2021 at 13:42

  Hello,

  You gave us access to an empty FTP directory https://prnt.sc/11r51d5
  I was able to resave the product widget settings from the Dashboard and it fixed the fatal error. Check now.

  Regards

  #284837 Copied
  

  Valeria

  Participant

  April 21, 2021 at 15:40

  Thank you! everything is fine now

  #285039 Copied
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