Elementor container visualization problem

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: kristofair8306
    kristofair8306
    Participant
    December 15, 2023 at 12:35

    Good morning,

    I am currently designing the product page with Elementor Pro containers.

    When I do the layout it looks OK. But when I visualize, everything is disorganized.

    Do you have an idea to help me?

    Thank you for your support. Have a great day.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2023 at 05:36

    Hello, @kristofair8306,

    Thank you for contacting us and for using XStore.

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

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