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Elementor container image size not correct.

This topic has 5 replies, 3 voices, and was last updated 2 months ago ago by Tony Rodriguez

  • Avatar: Den
    Den
    Participant
    April 2, 2025 at 08:28

    Dear Support

    We are encountering some issue with image when creating new image location. The attached 2 picture show the issue.
    Edit mode.jpg- the position we want to the image location which should be left and right on same level

    Normal view mode.jpg – show the visitor to see the outcome which both image seperated 2 level and the width are full.

    Is there anything I set wrong.. It should be simple feature but somewhere after number of upgrade on Elementor or xstore patch. It happened unable to control image position in container.

    Best regards

    Dennis

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    #439439 Copied
    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 2, 2025 at 09:17

    Hello Den,

    Thank you for reaching out to us.

    We appreciate you providing the screenshots and a detailed explanation of the issue. Based on your description, it seems that the image alignment in the front-end view does not match the layout you have set in the Elementor edit mode.

    Please close the page editor – https://prnt.sc/BUnc8YIOJrkK and then we will be able to check your settings there.

    Warm Regards,
    The 8Theme Team

    #439445 Copied
    Avatar: Den
    Den
    Participant
    April 2, 2025 at 09:25

    Hi Alex

    We have exited all pages. If it’s still showing my login is opening, please just go ahead to takeover it. Thanks!

    #439447 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 2, 2025 at 10:06

    Hello Den,

    We appreciate your prompt response.

    We have disabled the W3 Total Cache plugin, and this has resolved the issue. Therefore, we kindly recommend that you either review the plugin’s settings to identify which specific configuration may be causing the problem, or consider reaching out directly to the plugin’s support team for further assistance.

    Warm Regards,
    The 8Theme Team

    #439461 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 2, 2025 at 10:13

    Dear Den,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #439462 Copied
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The issue related to '‘Elementor container image size not correct.’' has been successfully resolved, and the topic is now closed for further responses

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