Elementar 3.1 issue - by ropo - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 4 years, 9 months ago ago by ropo

  • Avatar: ropo
    ropo
    Participant
    February 24, 2021 at 17:32

    Hi,
    when I update to Elementar 3.1 I cannot edit Sites with Elementar any more.
    When I change Theme (i.g. to Twenty Twenty) everything works well again.

    Do you have any advise for me?

    KR. Roman

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 24, 2021 at 20:57

    Hello,

    That’s strange. Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?

    Regards

    Avatar: ropo
    ropo
    Participant
    February 24, 2021 at 21:16

    Thank you. Please see credentials in the private area.

    KR
    Roman

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2021 at 13:02

    Hello,

    I checked your site and don’t see problem with page editing https://prnt.sc/106j2zr
    Also, you need to update Elementor Pro to 3.1.1 as I can see https://prnt.sc/106j6j7
    So, could you, please, explain in more detail what exactly is wrong with the page editing?
    Maybe provide screenshot or gif (Gyzo gif) for better understanding.

    Regards

    Avatar: ropo
    ropo
    Participant
    February 25, 2021 at 17:42

    Dear Olga,
    sorry for bothering you. After I saw your Screenshot I tried editing in another Browser and it worked.
    So I cleared Cache in my Standard-Browser. … and it works.

    Thank you for you support!
    Roman

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The issue related to '‘Elementar 3.1 issue’' has been successfully resolved, and the topic is now closed for further responses

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