Element error - by movileanu - on WordPress WooCommerce support

This topic has 11 replies, 5 voices, and was last updated 4 days, 6 hours ago ago by Ayan Rahman

  • Avatar: movileanu
    movileanu
    Participant
    June 24, 2021 at 13:25

    Hi,

    on the contact page when I want to edit thru elementor I have this error:

    Sorry, the content area was not found in your page.
    You must call ‘the_content’ function in the current template, in order for Elementor to work on this page.

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2021 at 13:29

    Hello,

    Please provide URL of the Contact page and temporary wp-admin access.

    Regards

    Avatar: movileanu
    movileanu
    Participant
    June 24, 2021 at 16:53

    hi,

    same issue at static block footer

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 17:04

    Hello,

    I checked your site and don’t see the issues with the Static Block editing https://gyazo.com/1a20442df1e4f0eba2e9ace1463c55b4
    Or with the Contact page editing https://gyazo.com/3c3fb858e9a005eef4c727db2f971829
    The mentioned error appears if you try to edit archive pages as a rule (like shop page, blog page).

    Regards

    Avatar: movileanu
    movileanu
    Participant
    June 25, 2021 at 08:03

    hmm,

    still doesn’t t work, it is just loading forever now.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 11:34

    Hello,

    What browser do you use? Did you try to edit page using another browser?

    Regards

    Avatar: movileanu
    movileanu
    Participant
    June 25, 2021 at 13:52

    hmm,

    yess, chrome nd safari, same issue 🙁

    Avatar: movileanu
    movileanu
    Participant
    June 25, 2021 at 14:26

    solved, thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:24

    Hello,

    We are glad that it was solved.
    Thanks for letting us know!

    Regards

    Avatar: Fifernaut
    Fifernaut
    Participant
    December 6, 2025 at 06:17

    I know this is an old topic but I ran into this error as well. What turned out to be my issue was having a password set on the product’s Visibility settings. Hope this helps someone else.

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 6, 2025 at 08:15

    Hello, Fifernaut,

    Thank you for sharing your experience with us. We appreciate your input and are glad that you found the cause of the issue. Your feedback may indeed be helpful to other users facing a similar situation.

    Best Regards,
    8Theme’s Team

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