Edits in Almentor are not responsive to the site

This topic has 12 replies, 2 voices, and was last updated 2 weeks, 4 days ago ago by Alex Carter

  • Avatar: hesham
    hesham
    Participant
    November 9, 2025 at 18:06

    Edits in Almentor are not responsive to the site, sometimes they are delayed and sometimes they do not appear
    There is no addition to speeding up the site

    Files is visible for topic creator and
    support staff only.
    11 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 9, 2025 at 19:44

    Hello,

    Thank you for reaching out to us.

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: hesham
    hesham
    Participant
    November 9, 2025 at 19:56

    https://egwatch.com/how-to-choose-the-perfect-watch-types-and-tips/
    This article has saved edits that do not appear on the website
    I sent a screenshot when it was edited and it did not appear on the website

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 9, 2025 at 20:13

    Hello,

    We would like to inform you that we have disabled the “Remove query strings from static resources” option via Theme Options. Additionally, we have regenerated CSS & Data using Elementor > Tools.

    Kindly clear your cache and check the results at your convenience. Please let us know if you need any further assistance.

    Best regards,
    8Theme’s Team

    Avatar: hesham
    hesham
    Participant
    November 9, 2025 at 20:27

    how can clear my cache

    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 9, 2025 at 20:50

    Hello,

    We appreciate your prompt response.

    1) On your computer, open Chrome.
    2) At the top right, click More More and then Delete browsing data.
    3) Choose a time range, like Last hour or All time.
    4) Select the types of information you want to remove.
    5) Click Delete data.

    If you delete cookies while signed in to Chrome, Chrome refreshes the Google cookies that keep you signed in. This happens so that Chrome can continue to work as you expect. To delete Google cookies, sign out of Chrome first.

    For more information, please follow this article – https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

    Warm Regards,
    The 8Theme Team

    Avatar: hesham
    hesham
    Participant
    November 10, 2025 at 13:18

    How can I add a section to any page, such as the home page?
    not Container or Grid

    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 10, 2025 at 13:41

    Hello,

    A long time ago, Elementor used sections, but later they introduced containers in one of their updates. Now, containers are mainly used, including on our demo versions. If you would like to switch back to sections, it is theoretically possible via Elementor > Settings > Flexbox Container. However, please note that if you disable containers there, they will disappear across the entire site, so we do not recommend doing this.
    Overall, the container technology is more efficient, which is why it has replaced the outdated sections — it just takes a bit of getting used to.

    Best Regards,
    8Theme’s Team

    Avatar: hesham
    hesham
    Participant
    November 12, 2025 at 00:39

    I want to create an interactive Top banner
    how can i do that ?

    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 12, 2025 at 08:07

    Hello,

    Thank you for reaching out to us.

    Please describe the desired result in more detail. If possible, provide examples or screenshots for a better understanding of your request.

    Warm Regards,
    The 8Theme Team

    Avatar: hesham
    hesham
    Participant
    November 15, 2025 at 12:43

    i want creat header banner like this

    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 15, 2025 at 22:03

    Hello,

    Thank you for reaching out to us.

    We would like to remind you that our XStudio feature offers a wide range of pre-designed sections that can be easily imported into your website. You can learn more about this functionality here:
    https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

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