Editing the Email that gets sent to the customer after a purchase

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Jack Richardson

  • Avatar: Rushil
    Rushil
    Participant
    July 8, 2025 at 11:33

    Hi there,

    I need to set up the email that gets sent out to the customer after a purchase has been made. I tried editing it with the Email builder but I cant change the subject line that the customer sees.

    Can you help me find where I can edit that email?
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    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2025 at 18:05

    Dear @Rushil,

    We hope this message finds you well.

    Kindly review your WooCommerce email settings and adjust them according to your preferences. You may refer to the following screenshot for guidance: https://prnt.sc/Td7dZ5dogiTO.

    Please note that the email subject in question is not related to our theme, as it is configured globally for all WooCommerce emails.

    Should you have any further questions, feel free to reach out.

    Best regards,
    Jack Richardson
    The 8Theme Team

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