Editing Product Page default sections - by Rok

This topic has 10 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Rok

  • Avatar: Rok
    Rok
    Participant
    June 19, 2025 at 07:30

    Hi there,
    I have checked all 3 builders and didn’t find how to remove the additional brand var from the page. If it is populated in product’s Settings Brand and xStoreBrand. Please fix it. remove Brand var from the PP.

    Arteflame appears 2 times (Brand and xstorebrand are added)
    link:
    https://sthome.space/product/arteflame-one-series-40-grill/
    All credentials I provided before, they still active. feel free to connect and fix. thanks

    ——-
    2nd problem. How do I change the layout for the product page? I need only the SKU and color, but it converts automatically from title

    9 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 19, 2025 at 08:43

    Hello,

    Thank you for reaching out to us.

    1. Please check now.

    2. XStore Builders > Single Product Builder with Elementor > Edit Template.
    Additionally, we kindly ask you to provide screenshots to help us better understand your request. This will allow us to identify exactly where you would like to make changes and what result you are aiming to achieve.

    Warm Regards,
    The 8Theme Team

    Avatar: Rok
    Rok
    Participant
    June 20, 2025 at 05:31

    here is a screenshot

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    support staff only.
    Avatar: Rok
    Rok
    Participant
    June 20, 2025 at 05:37

    I noticed some changes were made. Now, I see only one row with the brand. However, the fields read the value from Brand, not from xStoreBrand. There are many widgets with xStoreBrand, but I couldn’t find that variable in the list. Additionally, the widget settings are incorrect. I believe et_igtin is in the wrong place. I don’t need the IGTIN value there!

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    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 20, 2025 at 05:47

    Hello,

    Could you kindly provide us with temporary FTP access? This will allow us to investigate the issue more thoroughly by involving a specialist from our development team.

    To proceed, we would need the following FTP details:

    – FTP Host
    – FTP Username
    – FTP Password
    – FTP Port
    – FTP Encryption Type

    If you are unsure how to obtain or create these credentials, we recommend contacting your hosting provider, who should be able to assist you with the process.

    Thank you for your cooperation.

    Warm Regards,
    The 8Theme Team

    Avatar: Rok
    Rok
    Participant
    June 20, 2025 at 05:52

    2. Layout, I meant the URL layout, not page

    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 20, 2025 at 06:18

    Hello,

    We are currently awaiting the FTP access credentials from you, as mentioned in our previous message. Kindly contact your hosting provider to obtain this information.

    Best regards,
    The 8Theme Team

    Avatar: Rok
    Rok
    Participant
    June 22, 2025 at 15:34

    I don’t have any FTP credentials. I provided the login and password for admin access in other conversations

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 22, 2025 at 18:17

    Dear @Rok,

    We hope this message finds you well.

    Thank you for your recent inquiry. Could you kindly clarify in more detail what you meant by your comment: “Layout, I meant the URL layout, not page” (https://www.8theme.com/topic/editing-product-page-default-sections/#post-447601)?

    If you are referring to the URL structure, please note that such configurations can be managed within the WordPress settings. You may find more information here: https://wordpress.org/documentation/article/customize-permalinks/.

    In order to better understand your request and provide you with the most appropriate guidance and solution, we would appreciate it if you could elaborate further on your question.

    Thank you for your cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Rok
    Rok
    Participant
    June 22, 2025 at 20:20

    don’t need anymore! Fixed

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