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Edit with Visual Composer - by supersupporter

This topic has 17 replies, 4 voices, and was last updated 10 years, 7 months ago ago by Robert Hall

supersupporter

Participant

May 15, 2015 at 00:22

Hi

http://baroc.co.uk/development/faq/

If I go tho the above page, and then click to edit with Visual Composer, I make all the changes, Click Update, however when I leave the page I lose all changes, it is as if the changes are not saved. Well that is exactly what happens I guess, any advice?

Thanks in advance

#64068 Copied

16 Answers

Robert Hall

Participant

May 15, 2015 at 07:28

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#64085 Copied

supersupporter

Participant

May 15, 2015 at 08:46

Hi,

Info is posted, Thank you

Please, contact administrator
for this information.

#64103 Copied

Robert Hall

Participant

May 15, 2015 at 09:06

Hello,

You’re using old theme and plugins versions. Please update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#64109 Copied

supersupporter

Participant

May 15, 2015 at 09:11

Thank you, where do I download the latest version of the theme? ON CodeCanyon?

#64111 Copied

Brian Johnson

Member

May 15, 2015 at 09:48

Hello

You can get it on themeforest.net if you have an account there and your purchase was there. The latest version is 2.7 and it is available for download in marketplace where you bought it.

With best regars
Brian Johnson

#64121 Copied

supersupporter

Participant

May 15, 2015 at 11:39

Hi,

When I unzip the theme that is within the folder Legenda_v2.7.zip I get an error.

An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search….

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Eva Kemp

Participant

May 15, 2015 at 11:44

Hello,

We’ve sent Legenda archive to your email address.
Please check.

Regards,
Eva Kemp.

#64165 Copied

supersupporter

Participant

May 15, 2015 at 11:48

As a matter of interest the error was related to the path being too long, once I moved the file to the desktop, it unzipped no problem, thank you for your time.

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Eva Kemp

Participant

May 15, 2015 at 11:53

Hello,

You’re welcome.

Regards,
Eva Kemp.

#64171 Copied

supersupporter

Participant

May 15, 2015 at 13:55

Hi,

It is still not working

#64176 Copied

Eva Kemp

Participant

May 15, 2015 at 14:09

Hello,

You didn’t update required plugins.
You can download the latest versions here:
https://www.8theme.com/download-plugins/
Please update Visual Composer, Revolution Slider, YITH WooCommerce Wishlist plugins.

Thank you.
Regards,
Eva Kemp.

#64177 Copied

supersupporter

Participant

May 15, 2015 at 14:19

OK, sorry I thought the theme update would update them all…can you just explain how I update the plugins, is that done the same as the theme or from admin end?

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Brian Johnson

Member

May 15, 2015 at 14:22

Hello

You may follow same steps(overwrite them via ftp) as for theme and other methods can be chosen too(update via plugins-delete plugin and then add new.)

With best regards
Brian Johnson

#64183 Copied

supersupporter

Participant

May 15, 2015 at 14:23

Thank you

#64184 Copied

supersupporter

Participant

May 15, 2015 at 14:39

It works perfectly…thank you for the great service

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Robert Hall

Participant

May 15, 2015 at 14:42

Hello,

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

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