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Dupplicate Home Site under the Footer i cant Delete it…

This topic has 2 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: brudaofficial
    brudaofficial
    Participant
    April 2, 2021 at 19:40

    Hello i have a problem with my website i use xstore bit the last days i have a prolem with my site. The Same Elements are coming under the footer.
    Can you help me.

    Please, contact administrator
    for this information.
    #282354 Copied Theme version: 7.2.7 WooCommerce version: 5.1.0
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2021 at 07:29

    Hello,

    Thanks for contacting us.
    Provide temporary wp-admin access, so we can take a closer look at the problem.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Also, we can see this warning, contact support of the mentioned plugin – https://prnt.sc/112wlr5 , or disable this plugin.

    Try to disable ALL the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of your browser, and check your Home page then. Maybe one of the additional plugins causes the duplication.

    Regards

    #282378 Copied
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