Duplicate review in single product page and navigation of page.

This topic has 6 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Rose Tyler

  • Avatar: stephan
    stephan
    Participant
    February 22, 2024 at 08:28

    Hi,
    Please help to fix the display of “stars of review” in the single product page and navigation of product categories font. it turns to “white colour”

    Regards,
    Stephan

    Please, contact administrator
    for this information.
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    support staff only.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2024 at 10:33

    Hello, Stephan,

    We appreciate you contacting us to express your concerns about the display issues on the single product page and the font navigation of product categories on your website.

    To assist you effectively, we kindly request the following:

    1. Please verify that the issue is not a result of any third-party plugins. Once confirmed, we would appreciate it if you could provide us with FTP access credentials.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    2. Could you please provide a screenshot of the issue, along with the URL of the page where the problem can be observed?

    We look forward to resolving these matters to your satisfaction.

    Best regards,
    The 8Theme Team

    Avatar: stephan
    stephan
    Participant
    February 22, 2024 at 10:53

    Hi,
    I have uploaded image in the first topic.
    We don’t use any third party plugin.
    Regards,
    Stephan

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2024 at 11:01

    Hello, Stephan,

    Thank you for providing the access details. We will review them and determine how we can be of assistance.

    Regarding your second inquiry, we have viewed the initial screenshot you provided. However, it appears there is only one image. Could you please specify which category you are referring to in that screenshot?

    Best regards,
    The 8Theme Team

    Avatar: stephan
    stephan
    Participant
    February 22, 2024 at 11:04

    Hi,
    Here is another image ” navigation of categories”
    the font just turns on to while colour.
    Regards,
    Stephan

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2024 at 13:17

    Hello, Stephan,

    1/ We are pleased to inform you that the necessary adjustments have been made. Kindly clear your cache to observe the changes. The code has been successfully integrated into your child theme.

    2/ Fixed via Theme Options > Breadcrumbs settings.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

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