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Duplicate products on shop page - by mohamed aly

This topic has 8 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

mohamed aly

Participant

July 20, 2022 at 13:45

Hi
i got duplicate products rows in shop page https://prnt.sc/Bybujk-fiolu kindly how i can solve it

#330099 Copied Theme version: 8.3.1 WooCommerce version: 6.6.1

7 Answers

Rose Tyler

Support staff

July 20, 2022 at 15:03

Hello,

1/ Update the theme and Core plugin https://xstore.helpscoutdocs.com/
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#330109 Copied

mohamed aly

Participant

July 21, 2022 at 13:16

Hi
i did what u recommend but have the same issue pls login to solve this issue
* also we need to remove subcategories https://prnt.sc/Av07xLusi4qT
* how we can add diffident size guide for each category pls

Please contact administrator
for this information.

#330186 Copied

Rose Tyler

Support staff

July 21, 2022 at 14:39

Hello,

1/ The problem was caused by incorrect settings for this plugin – https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings We’ve set settings according to docs and the problem is fixed. Clear cache and check now.

2/ Check your additional customization in child theme – https://prnt.sc/T3C_LEkYME9O

3/ There is no such option for categories. You can submit a request here – https://www.8theme.com/taskboard/

Submit separate topics for different questions next time, please.

Regards

#330188 Copied

mohamed aly

Participant

July 23, 2022 at 11:51

Hi
thanks for your support
for point 2 how to remove subcategories pls help us

#330315 Copied

Rose Tyler

Support staff

July 23, 2022 at 11:59

Hello,

Have you checked your custom code in the child theme https://prnt.sc/T3C_LEkYME9O ?
Sorry, but we are not responsible for custom changes that you do in files, it is outside the scope of our basic support – https://themeforest.net/page/item_support_policy

Regards

#330316 Copied

mohamed aly

Participant

July 23, 2022 at 12:08

Hi
thanks for your replay , i made it as comment in functions.php and its work is it Right ?
i don’t remember we add this code in functions.php file

#330319 Copied

Rose Tyler

Support staff

July 23, 2022 at 14:51

Hello,

Is there anything else we can help you with?

Regards

#330331 Copied
Tagged: duplicate products, seo friendly, shop page, woocommerce, wordpress themes
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