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  SM

  Participant

  August 25, 2025 at 11:38

  On single product pages there are two pincode/delivery checkers. We only want to use the Shiprocket pincode checker (placed near the Buy Now button). The XStore-built checker that appears under Add to cart should be removed, but we’re not able to disable it.

  Thanks—need this resolved urgently.

  #453455 Copied
  3 Answers
  

  SM

  Participant

  August 25, 2025 at 11:40

  temporary access given please check

  Please contact administrator
  for this information.

  #453456 Copied
  

  SM

  Participant

  August 25, 2025 at 11:47

  for right now i have added this code
  .bt_sync_shimpent_track_pincode_checker_wrap {
  display: none !important;
  }

  is this correct to resolve it

  #453457 Copied
  

  Jack Richardson

  Support staff

  August 25, 2025 at 12:50

  Hello @SM,

  Thank you for reaching out.

  Please note that both of the shipping pincode checkers you mentioned are not part of our theme. We recommend disabling either the Shiprocket plugin or the Shipment Tracker for WooCommerce to avoid any conflicts.

  At present, a custom CSS snippet has been applied to hide one of the checkers on the single product page.

  Should you need further assistance related to our theme or XStore Core plugin, please do not hesitate to contact us.

  Best regards,
  The 8Theme Team

  #453464 Copied
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