Duplicate headers appearing and demo content also appearing on all pages above main container

This topic has 6 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by seanpearse

  • Avatar: seanpearse
    seanpearse
    Participant
    September 12, 2023 at 18:24

    Hi, I’m having an issue with duplicate headers appearing and demo content also appearing on all pages above main container. It looks like the main and sticky headers are both stacked on top of one another and there is also demo content appearing on all pages above the main body content and I can’t figure out how to remove it.

    Any assistance would be much appreciated

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2023 at 05:20

    Hello, Seanpearse,

    Thank you for contacting us and for using XStore.

    The problem can be caused by custom CSS code on your site. Please check the code or provide us with temporary wp-admin access, so we can take a closer look.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: seanpearse
    seanpearse
    Participant
    September 13, 2023 at 09:00

    Hi Rose,

    Thanks for your prompt response and assistance. I’ve checked the custom CSS and I can’t see anything in there. I haven’t made any changes in there either around that time but yes if you can have a look that would be great, I’ll pass the admin details over now.

    Thanks again,
    Sean

    Please contact administrator
    for this information.
    Avatar: seanpearse
    seanpearse
    Participant
    September 13, 2023 at 09:54

    Actually it’s ok, I think I’ll just switch out of the child theme and set it up myself through the main theme template. Thanks anyway.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2023 at 10:12

    Hello, Seanpearse,

    Have you solved the problem?
    Is there anything else we can help you with?

    Kind Regards,
    8theme team

    Avatar: seanpearse
    seanpearse
    Participant
    September 13, 2023 at 10:14

    Yes I think it’s fine, I’ll just recreate it in the main theme which I think is a better solution moving forward anyway.

    Thanks for your help.

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The issue related to '‘Duplicate headers appearing and demo content also appearing on all pages above main container’' has been successfully resolved, and the topic is now closed for further responses

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