Drop down menu issue - by D.COOKIES - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 4 years, 3 months ago ago by D.COOKIES

  • Avatar: D.COOKIES
    D.COOKIES
    Participant
    March 31, 2021 at 12:11

    Hello,

    I have an issue with the dropdown menu. When I hold my mouse on the dropdown, everything is working fine. But as soon as I want to click a product in my categories, there is a problem. You can see the problem in the video added in the private content area.

    Regards

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 31, 2021 at 19:25

    Hello D.Cookies

    Thank you so much for contacting us!

    As for your drop down menu issue is concerned it is probably looks that there are some padding issue with your menu kindly check these setting by going to Dashboard > XStore > Theme Options > Header Builder > Dropdown Menu https://prnt.sc/110xobi

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: D.COOKIES
    D.COOKIES
    Participant
    March 31, 2021 at 20:36

    Hello Robert

    Thanks for helping! I’ve already looked in the dropdown menu, but I can’t find the solution. I’ve sent pictures of my settings in the private content area. Maybe you can find the solution there..

    Kind regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 1, 2021 at 09:19

    Hello,

    The problem is caused by merging styles: https://prnt.sc/111c0t9 and https://prnt.sc/111c23x
    Contact support of plugin that you are using for optimization of exclude kirki-styles.css from merging.

    Regards

    Avatar: D.COOKIES
    D.COOKIES
    Participant
    April 1, 2021 at 14:28

    Hello,

    Yes, the problem is solved. Thanks a lot!

    Regards

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