Drop down main menu not showing after 4th level

This topic has 9 replies, 3 voices, and was last updated 7 years, 3 months ago ago by Eva Kemp

  • Avatar: HBS
    HBS
    Participant
    October 13, 2016 at 13:27

    Hi,

    We have issue in Royal wp theme. Drop down main navigation not showing after 4th level. It is showing >”arrow” only.

    Please help.

    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 13, 2016 at 14:03

    Hello,

    Please provide WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: HBS
    HBS
    Participant
    October 14, 2016 at 07:16

    Hi,

    Also i have installed demo theme on my local PC but drop down main navigation not showing after 4th level also.

    WP admin credentials add in Private Content.

    Please check and advise!

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 14, 2016 at 08:31

    Hello,

    Please update WordPress to the latest verison and theme as well.


    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: HBS
    HBS
    Participant
    October 14, 2016 at 09:33

    Hi,

    I have updated WordPress to the latest version and Royal Theme with v2.7.3 version.

    Still showing the issue.

    Please check and advise!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 14, 2016 at 12:39

    Hello,

    Please take our apologies but for now our theme doesn’t allow to create 4-level submenu.
    We’ll fix it in the next theme update.

    We’re very sorry for such inconvenience.

    Thank you for understanding.

    Best regards,
    Jack Richardson.

    Avatar: HBS
    HBS
    Participant
    January 11, 2017 at 11:37

    Hi,

    I have downloaded Theme Version: 2.8, and checked on local for the 4th level menu, and it is not working in that as well.
    Please suggest.

    Avatar: HBS
    HBS
    Participant
    January 11, 2017 at 11:52

    Hi,

    If in case this issue is not fixed in v2.8, then if you can suggest the code, by adding that, this issue will be resolved then please suggest.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 12, 2017 at 13:17

    Hello,

    I’ve sent new theme archive to your email address. Please update the theme and let us know the result.

    Regards,
    Eva Kemp.

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