Drop down looks messed up in desktop and mobile view

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Awais Ahmed

  • Avatar: Aditi
    Aditi
    Participant
    September 6, 2022 at 21:30

    https://prnt.sc/oHb4MfvW0FwM
    https://prnt.sc/7FzDuYXZ0k-I
    https://prnt.sc/ELx0DyJgLBa3
    The dropdown menu looks very messed up, need help in fixing it

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 8, 2022 at 05:52

    Hello, @Aditi,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

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