Dragging items in Visual Composer does not work.

This topic has 6 replies, 2 voices, and was last updated 10 years, 11 months ago ago by Eva Kemp

  • Avatar: techbots
    techbots
    Participant
    January 15, 2015 at 16:31

    I purchased your theme only 2 weeks ago and have not been able to use the Visual Composer part as I should. When I try to drag an item from one column or row to another (backend mode) it freezes up in the middle of the page and won’t go into the destination. I have never had this happen on other themes. The VC version is Version 4.3.4., WordPress 4.1, Woocommerce 2.2.10, Legenda 2.5. Please help as this is a needed function.

    5 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 18:54

    Hello,

    We can send a new plugin version to your email address (provide us with it) and you’ll update the plugin via FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: techbots
    techbots
    Participant
    January 15, 2015 at 20:05

    Below is my email address. Thanks!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 20:11

    Hello,

    We’ve sent the plugin archive to your email address.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: techbots
    techbots
    Participant
    January 15, 2015 at 20:33

    Thank you! That solved my problem.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 22:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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