Downloadable products not working - by Maël Shamanska

1 reply2 participantsUpdated by Rose Tyler

  • Avatar: Mael_Shamanska
    Maël Shamanska
    Participant

    Hello,

    I am having a problem with downloadable products. In the customer area ilt does not appear even if the order is “in progress” or “completed”.

    Can you help me ?

    #282110 Copied Theme version: 7.2.6 WooCommerce version: 5.1.0

    1 Answer

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please check if you have this problem when a default WC theme – Storefront is activated. If the situation is independent of the theme, contact the support of WooCommerce. If this issue persists with our theme only, provide screenshots, for a better understanding, and temporary wp-admin access, so we can take a closer look.

    Regards

    #282150 Copied

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