• 

  Deepak Sahu

  Participant

  August 17, 2020 at 16:37

  I wish to downgrade the slider revolution to Version 6.2.19 (14th August 2020).
  Please provide me with the plugin.

  #248208 Copied Theme version: 6.8.3
  27 Answers
  

  Olga Barlow

  Participant

  August 17, 2020 at 18:03

  Hello,

  We have sent you the previous version to your registration email.

  Regards

  #248231 Copied
  

  Deepak Sahu

  Participant

  August 17, 2020 at 18:58

  Can I also get the previous version of WP Bakery Page Builder?

  #248256 Copied
  

  Olga Barlow

  Participant

  August 17, 2020 at 19:14

  Hello,

  WPBakery did not release the new version. Why do you need that?

  Regards

  #248265 Copied
  

  Deepak Sahu

  Participant

  August 17, 2020 at 20:12

  https://www.8theme.com/topic/wp-page-builder-not-working/#post-247671

  I know they have released the update, but I still face issues with the stretch content on the row. My sliders aren’t stretched and some other row on the home page.
  https://prnt.sc/u16bus
  https://prnt.sc/u16cho

  Regards

  #248291 Copied
  

  John Holden

  Participant

  August 18, 2020 at 05:13

  Hi,

  It works fine for me https://prnt.sc/u1czxo https://prnt.sc/u1d04u

  Regards,
  Hung PD

  #248309 Copied
  

  Deepak Sahu

  Participant

  August 18, 2020 at 07:30

  it works fine only when you are logged in. Just click on the link without logging in.

  #248327 Copied
  

  Olga Barlow

  Participant

  August 18, 2020 at 16:18

  Hello,

  It’s related to js error you have http://prntscr.com/u1p9wk That is not related to WPBakery version. Such error appears because of cache plugins or CDN minification option/cache as a rule. Try to disable it and check.

  Regards

  #248381 Copied
  

  Deepak Sahu

  Participant

  August 18, 2020 at 18:58

  disabled the plugin. still the same. help

  Please contact administrator
  for this information.

  #248430 Copied
  

  Olga Barlow

  Participant

  August 19, 2020 at 11:23

  Hello,

  Log in to your Cloudflare account to allow us to clear CDN cache http://prntscr.com/u258h8

  Regards

  #248492 Copied
  

  Deepak Sahu

  Participant

  August 19, 2020 at 12:58

  Done

  #248520 Copied
  

  Olga Barlow

  Participant

  August 19, 2020 at 16:07

  Hello,

  Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

  Regards

  #248560 Copied
  

  Deepak Sahu

  Participant

  August 20, 2020 at 16:31

  Great

  #248723 Copied
  

  Olga Barlow

  Participant

  August 26, 2020 at 10:23

  Hello,

  Check the home page now, please.

  Regards

  #249360 Copied
  

  Deepak Sahu

  Participant

  August 26, 2020 at 11:04

  Hey,
  There are these errors prompting:
  https://drive.google.com/file/d/1CHA65D1aODVHh7nrHl082Vc0gbQlmjHA/view?usp=sharing
  https://drive.google.com/file/d/1K_run7pZE97tSMc9QXoe-MyexW2p5Zrv/view?usp=sharing

  Can I uninstall the plugins installed by your side now i.e. the Enable jQuery Migrate Helper, WP File Manager?

  Also, since the issue just faced, shall I use the CDN or not?

  #249366 Copied
  

  Deepak Sahu

  Participant

  August 26, 2020 at 11:04

  I updated the theme, the slider goes back to the previous issue now.

  #249367 Copied
  

  Olga Barlow

  Participant

  August 26, 2020 at 13:54

  Hello,

  Why do you update theme without asking us it’s allowed. The latest theme update does not include fix of the problem because it was made on your site only and will be included in the next update.

  Check again.

  Regards

  #249427 Copied
  

  Deepak Sahu

  Participant

  August 26, 2020 at 17:07

  I am extremely sorry since I wasn’t aware that I shouldn’t be updating the theme, it happened.
  What shall I do now?

  #249479 Copied
  

  Olga Barlow

  Participant

  August 26, 2020 at 18:49

  Hello,

  We have added fix again.

  Regards

  #249509 Copied
  

  Deepak Sahu

  Participant

  August 29, 2020 at 05:48

  Thank you so much. Also, this requires fixation. https://www.8theme.com/topic/shop-page-on-mobile-version/#post-248517

  #249821 Copied
  

  Rose Tyler

  Support staff

  August 29, 2020 at 07:14

  You’re welcome!

  Regards

  #249829 Copied
  

  Deepak Sahu

  Participant

  August 29, 2020 at 09:44

  Did you look into the padding issue?
  https://www.8theme.com/topic/shop-page-on-mobile-version/#post-248517

  #249835 Copied
  

  Rose Tyler

  Support staff

  August 29, 2020 at 09:49

  Hello,

  As I can see, the topic is closed. What padding issue do you mean? Please describe it in more detail.

  Regards

  #249837 Copied
  

  Deepak Sahu

  Participant

  August 30, 2020 at 08:26

  I know the topic is closed, but because of the update, even that disappeared. It was solved earlier. I want to remove those spaces shown in the screenshots. The problem is with the mobile view only.

  #249892 Copied
  

  Rose Tyler

  Support staff

  August 30, 2020 at 08:44

  I do not see the mentioned screenshot. Please provide it one more time.

  Regards

  #249895 Copied
  

  Deepak Sahu

  Participant

  August 30, 2020 at 09:33

  https://prnt.sc/u26m1c

  It shall look like this, https://prnt.sc/u26mdk

  #249898 Copied
  

  Rose Tyler

  Support staff

  August 30, 2020 at 11:03

  Hello,

  Add this code in Theme Options > Theme custom CSS > Custom CSS for mobile:

  .shop-full-width {
      padding: 0 15px;
  }

  Regards

  #249899 Copied
  

  Deepak Sahu

  Participant

  August 30, 2020 at 11:41

  yeah done. thanks.

  #249902 Copied
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