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Dont activated licensed key for my site - by AlexGandy

This topic has 4 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

  • Avatar: AlexGandy
    AlexGandy
    Participant
    April 24, 2021 at 14:32

    Good afternoon, I bought a license and created one site on your theme. Now I have purchased 2 licenses and I cannot activate it anywhere, an error (the license has already been activated 1 out of 1 times). Tell me how I can find out who and where activated my license key. The keys are registered in the personal account

    Please, contact administrator
    for this information.
    #285315 Copied Theme version: 7.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 24, 2021 at 14:57

    Hello,

    Thanks for using our theme.
    Here are screenshots of activations – https://prnt.sc/11z6j92 https://prnt.sc/11z6l2b

    Regards

    #285317 Copied
    Avatar: AlexGandy
    AlexGandy
    Participant
    April 24, 2021 at 16:14

    Thanks. All sites are test sites and have already been removed, the theme is not used on all of these sites. My working sites is k-smart.by, and bistroomnamo.by. I don’t use your theme anywhere else, can I activate it on my sites?

    #285327 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 07:43

    Hello,

    Yes, you can.

    Regards

    #285356 Copied
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