• 

  Claudio

  Participant

  June 21, 2020 at 08:34

  Good Morning,
  By testing the Dokan Vendor Review feature I noticed that the reviews are wrongly formatted in the review tab https://dropmefiles.com/sEJKJ.
  It looks as if the space for the reviews is just half of the total space and as reuslts the Month and the Description are wrongly truncate.
  Could you please let me know how I can sort out this problem?
  Thanks
  Regards

  #241561 Copied Theme version: 6.3.3
  6 Answers
  

  Rose Tyler

  Support staff

  June 21, 2020 at 12:14

  Hello,

  Update the theme and XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Clear cache and check then. If this doesn’t help, provide temporary wp-admin and FTP access.

  Regards

  #241585 Copied
  

  Claudio

  Participant

  June 24, 2020 at 07:15

  Good Morning,
  As suggested, I have performed the update (cleane the cache as well) but the Review page has now compleatly lost the site format https://prnt.sc/t5ez4n.
  As you can see the content is compressed in the center of the screen and all the elements are overlapped.
  Could you please check?
  Thanks

  Please contact administrator
  for this information.

  #241904 Copied
  

  Rose Tyler

  Support staff

  June 24, 2020 at 10:09

  Hello,

  Fixed. Please check now.

  Regards

  #241946 Copied
  

  Claudio

  Participant

  June 24, 2020 at 10:47

  Hello,

  Unfortunately it is not fixed.

  It looks as if the space for the reviews is just half of the total space and as reuslts the Month and the Description are wrongly truncate. https://prnt.sc/t5ipsy

  Could you please fix it?

  Thanks

  #241952 Copied
  

  Rose Tyler

  Support staff

  June 24, 2020 at 11:02

  Hello,

  Add this code in Theme Options > Theme Custom CSS

  .commentlist .dokan-rating .star-rating {
      float: none;
  }
  @media only screen and (min-width: 992px) {
      #reviews #comments:only-child {
          width: 100%;
          padding: 0;
      }
  }
  

  You will be able to delete the code after the next update of the theme. We will fix it there.

  Regards

  #241954 Copied
  

  Claudio

  Participant

  June 26, 2020 at 06:59

  Hi Rose,

  It fixes the problem!

  Thanks!

  #242209 Copied
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