Dokan translation issue - by equality - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: equality
    equality
    Participant
    August 30, 2017 at 15:47

    hello,
    i have the latest verion of theme and of Dokan.
    I have a issue with a phrase that is no included in dokan pot.file.
    This phrase is “No products were found of this seller!” screenshot
    This phrase has been changed to “No products were found of this vendor!”in the last version of Dokan,and is translated by me but it still appears the older phrase “No products were found of this seller!”.
    From plugin told me that the theme override the store page and this is the reason of translation not working.
    Indeed with storefront is normally translated screenshot

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2017 at 08:24

    Hello,

    Please read this topic https://www.8theme.com/topic/translation-issue-7/

    Regards

    Avatar: equality
    equality
    Participant
    August 31, 2017 at 09:11

    The files are synchronized,thank you.
    I have all the latest translations,but the problem persists,that’s why i sent the ticket.
    Can you please help?

    Avatar: equality
    equality
    Participant
    August 31, 2017 at 12:07

    like i said you with store front the translation works normally…

    Avatar: equality
    equality
    Participant
    August 31, 2017 at 16:58

    I wait for your response,can you please tell me?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2017 at 08:43

    Hello,

    I’ve sent this issue to our developers, you will be informed when it will be fixed.

    Regards

    Avatar: equality
    equality
    Participant
    September 4, 2017 at 21:01

    hello,
    any news yet?Is urgent.Thank you

    Avatar: laranz
    Laranz
    Participant
    September 5, 2017 at 05:13

    Hi,

    Sorry for a late response, you follow this method? http://xstore.helpscoutdocs.com/article/30-base-theme-translation

    Make sure this shop.php file is not overridden by the Child theme: /wp-content/themes/royal/dokan/store.php, if that is not edited via child theme, then just change the text in the parent theme in this path: /wp-content/themes/royal/dokan/store.php the text is around line #86 until developers fix this.

    Let us know,

    Thanks,
    laranz.

    Avatar: equality
    equality
    Participant
    September 5, 2017 at 08:03

    Ok,is work now.
    So,it was a problem of store.php in theme.
    When it will be fixed because i don’t want edit directly files?
    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2017 at 10:08

    Hello,

    It will be fixed in next theme update, but we can not say the exact date, so please use this temporary decision.

    Regards

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