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Dokan product upload form is not working

This topic has 4 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: amahol
    amahol
    Participant
    December 15, 2020 at 17:20

    Hello,

    All of a sudden the vendors are not able to upload pictures and the category, brand and tag menus are not formatted correctly. There have been no changes except updating the Xstore theme.

    The rest of the form is not loading correctly either.

    Please help. https://prnt.sc/w3bmgy

    Usually, the category and brand menu is condensed and you can write to search.

    Please, contact administrator
    for this information.
    #264156 Copied Theme version: 1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 15, 2020 at 21:14

    Hello,

    I checked the product creation and don’t see the mentioned problems http://prntscr.com/w3g9f2
    Have you sorted out?

    Regards

    #264211 Copied
    Avatar: amahol
    amahol
    Participant
    December 16, 2020 at 01:30

    No, its not resolved 🙁

    Please contact administrator
    for this information.
    #264280 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2020 at 13:32

    Hello,

    Checked your site using Safari and don’t see the problem with the selectors https://gyazo.com/7dab4d6b164cded0b3f7f7ff5a6ed528

    Try to enable the default WP theme, Storefront for example. Do you have the same issue?

    Regards

    #264332 Copied
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