Documentation outdated & incomplete installation

This topic has 35 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 16:53

    You’re welcome!

    1. Default home page you may set in Settings > Reading > Your homepage displays. Other pages you may simply add in menu if it is needed.

    2. Please add this code in custom.css:

    .widget_shopping_cart_content:after {
        content: "";
        display: block;
        right: 25px;
        width: 27px;
        height: 14px;
        background-image: url(images/after-arrow.png);
        background-position: center center;
        background-repeat: no-repeat;
        margin: -1em 0 0 2em;
        position: absolute;
        top: 0;
    }

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
    2.1

    .woocommerce-mini-cart.cart_list.product_list_widget .bottom-btn a.btn {
      border: 1px solid #dddddd;
    }
    .woocommerce-mini-cart.cart_list.product_list_widget .bottom-btn a.btn.active {
      border: 1px solid #ed1c2e;
    }
    .woocommerce-mini-cart.cart_list.product_list_widget .bottom-btn a.btn.active:hover {
      text-decoration: underline;
    }
    .woocommerce-mini-cart.cart_list.product_list_widget .bottom-btn a.btn:hover{
      border-color: #ed1c2e;
    }
    .product_list_widget img:hover {
      opacity: 1 !important;;
    }

    Regards

    Avatar: Tea
    Tea
    Participant
    November 27, 2017 at 17:04

    Hello,

    two more questions:

    1. We need to disable the ajax add to cart function because we work with “TM Global Extra Product Options” and the validation for required fields is not working with “ajax add to cart”. Where can we disable it?

    2. I tried you tutorial related to the slider navigation arrows it worked so far and we added this Navigation to our current slider but unfortunately it still shows the default arrows. Something else we have to watch out for?

    regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2017 at 08:38

    Hello,

    1. Theme options > Single Product Page > Ajax “Add To Cart” (for simple products only) > Off.
    2. Please check now.

    Regards

    Avatar: Tea
    Tea
    Participant
    November 29, 2017 at 10:57

    Hello,

    everything worked fine so far apart from the color-picker fix for the chat tool.

    I´m not sure if I maybe do something wrong as it seems to work for other people.

    What I did is replaced the wp-content/plugins/screets-lc/core/library/titan-framework/js/min/wp-color-picker-alpha-min.js with a minified version of kallookoo/wp-color-picker-alpha-plugin/master/wp-color-picker-alpha.js Cleared browser cache and re-login.

    I also tried to replace the wp-content/plugins/screets-lc/core/library/titan-framework/js/wp-color-picker-alpha.js (the unminified Version) but still the same result.

    The plugin editor(in WordPress) recognized a few error in the file?
    Is there something else I can do?

    Thanks & regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2017 at 10:59

    Hello,

    We’ve uploaded new chat plugin version https://www.8theme.com/download-plugins/, so to fix the problem simply update the plugin via FTP.

    Regards

    Avatar: Tea
    Tea
    Participant
    November 29, 2017 at 12:09

    Hello,

    thank you for your quick reply and the updated plugin Version.

    Unfortunately still the same result first I tried with updating the plugin by FTP as this didn´t help I deleted the plugin and installed your updated version again!?

    Sorry I´m not sure what is going wrong.
    Please help.

    Best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2017 at 13:08

    Hello,

    Please clear all cache and then check the problem. If it won’t help, provide FTP access in Private Content.

    Regards

    Avatar: Tea
    Tea
    Participant
    November 29, 2017 at 14:53

    Hello,

    ok I tried to clear all cache also tried all browsers unfortunately didn´t work.
    You find the FTP access in private content.

    By the way another question related to the portfolio template:
    When we use the Protfolio template on any page it displays by default all portfolio categories/posts can we somehow only show specific categories similar to a kind of category slug like seen in other protfolio plugins?

    Thanks & regards

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2017 at 15:16

    Hello,

    Please check now http://prntscr.com/hgtds4

    You may use Post Grid or Post Masonry Grid http://prntscr.com/fkel1n http://prntscr.com/fkelec and select design http://prntscr.com/fkemf8 or create it – http://prntscr.com/fkemjh https://vc.wpbakery.com/video-academy/grid-builder. Also, you can use our shortcode to display Recent Projects slider http://prntscr.com/fkendu

    Regards

    Avatar: Tea
    Tea
    Participant
    November 29, 2017 at 15:45

    Hello,

    thank you for the Protfolio advises.

    I´m sorry the Chat plugin was disabled that´s why you was able to see the color options in PageBuilder I just activated the Chat Plugin and still have the same issue.
    Can you maybe login again to our backend and check if you see the color options now(as the plugin is now active) also you can maybe check the Design Tab in LiveChat plugin Options if you see the first rows: primary color, foreground color, link color, …

    Thank you for your efforts.
    best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2017 at 16:18

    Hello,

    Try to clear server cache one more time. If problem won’t be solved, please disable the plugin and wait for official release of the plugin update.
    If you need any other assistance, please let me know.

    Regards

    Avatar: Tea
    Tea
    Participant
    December 2, 2017 at 17:40

    Hello,

    it finally worked we have a second installation on the server with cloudflare implemented which affects the current, sorry for the circumstances.

    Related to the portfolio template we tried your solutions but can´t get the same layout with lightbox and link to portfolio details please check the attached screenshot.

    We have a weird behavior with the filter options in layered navigation if we use ceckbox and dropdown together. After selecting the checkbox value the dropdown do not filer anymore please check the screenshots.

    Thanks and regards

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 09:36

    Hello,

    You may use grid builder to create the needed design of grid elements displaying. Please read more in the documentation.

    Please check if you have the same situation with a default theme – Storefront. Let me know result.

    Regards

    Avatar: Tea
    Tea
    Participant
    December 19, 2017 at 12:07

    Hello,

    hope you are well and sorry for my late reply.

    Related to the layered navigation we made it work with a CSS workaround.

    By the way one little thing with the jquery I noted related to the wp-admin/admin-ajax.php

    I also looked in your Support Forum where a customer of your theme had the same issue:

    https://www.8theme.com/topic/jquery-little-problem/

    could you please send us the updated etheme.js and etheme.min.js?

    Thank you and best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 14:21

    Hello,

    I’ve sent files to your registration email. Please check.

    Regards

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