• 

  Budeva

  Participant

  October 21, 2024 at 19:34

  Hello Support team

  I’m experiencing a weird behavior with one block intermittently disappearing on the frontpage. Please see the screenshots

  This started happening on the last update
  Could you please take a look and let me know what could be done about it ?

  Many thanks

  Al

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #419812 Copied
  3 Answers
  

  Rose Tyler

  Support staff

  October 22, 2024 at 07:33

  Hello, Budeva,

  Thank you for reaching out to us.

  We’ve disabled this option https://prnt.sc/dL2sIzakyd5c to solve the issue, which seems was caused by a conflict with an option of cache/optimization plugin.

  Best regards,
  8Theme’s Team

  #419863 Copied
  

  Budeva

  Participant

  October 22, 2024 at 18:40

  Hi Rose

  I’m glad it was this simple. Thank you for fixing that ! 🙂

  #420027 Copied
  

  Andrew Mitchell

  Support staff

  October 22, 2024 at 18:40

  Dear Budeva,

  We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

  Click here to rate now: https://themeforest.net/downloads

  Thank you sincerely for your ongoing support!

  Best Regards,
  The 8Theme Team

  #420028 Copied
• Viewing 4 results - 1 through 4 (of 4 total)