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Disable lightbox for the quick view image

This topic has 6 replies, 3 voices, and was last updated 2 months ago ago by Tony Rodriguez

Fady Haber

Participant

April 12, 2025 at 13:46

Hello,
Please i need to disable the open lightbox for the product image that appears in the product quick view, similar to the single product page. since i can’t find the option to disable it from theme options.
Thank you,

#440532 Copied

5 Answers

Alex Carter

Support staff

April 12, 2025 at 14:20

Hello, Fady Haber,

Thank you for reaching out to us.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

#440533 Copied

Fady Haber

Participant

April 12, 2025 at 14:44

Basically, it is a problem on iphone only. whenever you quick view any product, the product image on the quick view is clickable, a lightbox opens, and you can easily download the image.
It can be easily replicated by yourself. (Sorry for not being able to record screen at the moment, but if you insist, i will do it).

#440539 Copied

Alex Carter

Support staff

April 12, 2025 at 15:13

Hello,

Kindly navigate to any page and open it with the Elementor Page Builder. Then go to Site Settings > Lightbox > Image Lightbox, and set it to “Disabled.”

Please let us know if this resolves the issue. If not, we would appreciate it if you could provide us with a video demonstrating the problem for better understanding.

Best Regards,
8Theme’s Team

#440542 Copied

Fady Haber

Participant

April 12, 2025 at 16:16

Done thank you

#440545 Copied

Tony Rodriguez

Support staff

April 12, 2025 at 16:16

Dear Fady Haber,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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