Hi,
1. I encounter difficulties to login from front office, the login pop up would disappear before I have time to click on “log in” button
2. I got this ajax error message:
https://prnt.sc/26wckdy
Regards
This topic has 2 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler
Hi,
1. I encounter difficulties to login from front office, the login pop up would disappear before I have time to click on “log in” button
2. I got this ajax error message:
https://prnt.sc/26wckdy
Regards
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for problems.
If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password) and wp-admin access.
Regards
Tagged: ajax, best selling, difficulties, issues, login, themes, woocommerce
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