Different issues not showing in the support form

Hello @Denise,

1. The issue with missing content on your website may be caused by automatic backups or server-related problems. We kindly suggest contacting your hosting provider to check this matter on their side, as it is more likely related to their services as it could be caused by our theme. Additionally, if other developers besides you are working on your website, they might have made such modifications.

2. You can either create several texts with comma separators, for different conditions or install an additional plugin that allows displaying content based on customer geolocation. Another option is to use a plugin that provides shortcodes for displaying content according to customer location. Please note that this functionality is not built into our theme. However, if you would like to see it included in a future update, we recommend submitting your request here: https://www.8theme.com/roadmap/, where we will review its popularity based on customer votes.

3. If you wish to remove the euro sign from the top-bar area of your header, please go to Dashboard -> XStore Builders -> Header Builder -> Elementor and edit the template. There, you will find the header content and can click on the relevant widget to edit the text (example: https://prnt.sc/SFNDv8xHcbdX).

4. Unfortunately, without screenshots or videos, it is difficult for us to understand your request. We kindly ask you to attach screenshots and additional details for each next questions so that we can better understand your issue and provide appropriate solutions. If your request concerns modifications to Single Product Tabs, please refer to the WooCommerce documentation for instructions on customizing titles, removing tabs, and other related details: https://woocommerce.com/document/editing-product-data-tabs/.
To modify the size or font of these tabs, open Dashboard -> XStore Builders -> Single Product -> Go to Builder (Elementor) and locate the Single Product Tabs widget for editing (https://prnt.sc/wSLx5qpBv6ht).
If you would like to adjust the size of the inner content, you can use the following custom CSS in the Single Product Tabs widget under the Advanced section (https://gyazo.com/1ee9bf50d4f112f45adb07565162fdc9):

selector .woocommerce-tabs .panel {  
    font-size: 10px;  
}

5. Based on our understanding (as it is difficult to determine without screenshots), you may be referring to the issue of the header overlapping the content (https://prnt.sc/hxeL9SyxvIfs). If this is correct, please disable the header overlap setting by navigating to Dashboard -> XStore Builders -> Header -> Elementor -> Edit Template (https://prnt.sc/fdXCpvG9Tysc). Since you are using a single header template, you will also need to adjust the spacing on your homepage (because as we see there is no need to use the header overlap option on your web-site layout) in the first section under Advanced tab -> Layout (https://prnt.sc/cXmFMZt3RU3x).

6. As your Blog page is based on the default template, the available options can be found under Theme Options -> Blog -> Blog Layout (https://prnt.sc/1NECt_v1FyUS). There, you can set the pagination type to Lazy Loading (infinite scroll) or “More” button. If you would like more customization options for your blog pages, we recommend exploring our Posts Archive Builder (https://prnt.sc/X1E7W5AoyzVc). You can use one of the available widgets to display posts in various designs and layouts (https://prnt.sc/R9FaxU0nZSvu) and create multiple templates based on different conditions (https://prnt.sc/erhrNIsDddsF).

7. If you are referring to post tags on single post pages, you can remove them using the following custom CSS:

.single-tags {  
    display: none;  
}

8. To translate strings built into our theme files, you can use the Loco Translate plugin. More details can be found here: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/.
If you need a quick one-time per one-language solution, you can use the following CSS tweak:

.related-posts .title span {  
    font-size: 0;  
}  
.related-posts .title:has(>span):before {  
    content: 'My custom title';  
}

Frontend result: https://gyazo.com/a3b30df38a4261a9965e1a1b25aac7f5

9. If your request concerns this area (https://gyazo.com/59cb00d44914cb9b41be3ea470b63db7), you can modify it by going to Dashboard -> XStore Builders -> Archive Products Builder -> Elementor -> Edit Template and locating the “Product Filters” widget to customize it as needed (https://prnt.sc/fWI3euz3hxfN).

10. Please set the text transform option to “none” in Theme Options under Light Buttons, Dark Buttons, Active Buttons, and Bordered Buttons sections (https://prnt.sc/tKt12Tj5CllX). You can also use the following custom CSS to modify the style of buttons in posts:

body .read-more {  
    text-transform: none;  
}

11. We have already provided an answer to this point in item 5 of our response.

Useful documentation about custom CSS:
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/
XStore builders: https://www.8theme.com/documentation/xstore/xstore-builders/

We have noticed that your message contains several questions. It would be best to divide them into separate topics so that multiple experts can assist you simultaneously. Additionally, please, don’t duplicate your questions in private content as such areas was created for private details only such as temporary wp-admin access or FTP details.

If you expect any issues with posting multiple topics, please, provide us a video of the issue in private content so we will check for the solution.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Denise,

3/ If you would like to hide the currency symbol as shown here: https://prnt.sc/8DgD5em-yoqW, please use the following custom CSS:

.woocommerce-Price-currencySymbol {
    display: none;
}

Additionally, it is recommended to add the following PHP snippet to your child-theme/functions.php file or to any code snippets plugin you are using. This will ensure that the currency symbol is not displayed in all areas where a specific price display structure is used:

add_filter('woocommerce_currency_symbol', '__return_empty_string');

Frontend example: https://prnt.sc/5W9zv-nqC6gg

4/ 5/ 9/ No files are attached in your reply. Please upload your screenshots or files to a file-sharing service such as https://fex.net/ and provide the download link in the private area. Also, please provide temporary and correct wp-admin access in the private area so that we can check your settings.

6/ If you are using the XStore Posts Archive Builder with our widgets, you can disable URL modifications after ajax loading posts by adding the following filter to your child theme’s functions.php file:

add_filter('etheme_posts_load_more_url_history', '__return_false', 999);

Best regards,
Jack Richardson
The 8Theme’s Team

Dear Denise,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

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Topic closed.
The 8Theme Team