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Details for patches concerning shop ajax #968401 #969063

This topic has 6 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

Martin

Participant

October 23, 2025 at 12:15

Hello,

I would need to know what exactly has changed with the patches #968401 and #969063 since I am having a problem with the 3rd party shop filter. I am quite confident that it is due to AJAX but would need more information.

Do you think those changes could affect a third party filter plugin? The problem is a timeout when loading the 2nd or higher result page.

Thank you
Best regards
Martin

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5 Answers

Andrew Mitchell

Support staff

October 23, 2025 at 14:56

Hello, Martin

These patches have a significant impact on the build and the AJAX functionality of the theme. Specifically, the changes concern the function et_ajax_shop(), which is responsible for generating AJAX results. The patches replace the function wp_die() with exit(), since in the latest version of WordPress, wp_die() automatically generates an error log. This, in turn, distorts the AJAX loading results, causing an empty error message to appear instead of the expected product output.

Best regards,
8Theme Team

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Martin

Participant

October 24, 2025 at 12:48

Hello,

I have tested the issue extensively in troubleshoot mode and re-tested my findings quickly on the live site.

In both cases it was clear that only when xstore core plugin is deactived, the shop filter works correctly again.

Let me explain the problem again quickly: at first impression, the filter seems to work, since it displays the 1st page of the results. But when using the pagination to jump to page 2 or higher, first it loads for a minute and then displays “service unvailable”.

I suspect, it has to do with AJAX, but I am not sure.

Please, help me out here, because the filter is essential in the shop!

I have contacted the support of the filter plugin, too (woobeewoo filter, wpfactory), in case they need adapt something on their side.

Thank you
Martin

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Andrew Mitchell

Support staff

October 24, 2025 at 13:32

Hello, Martin,

We have noticed that the issue persists even when AJAX is disabled. All the errors shown in the screenshots indicate that they are caused by third-party plugins. We kindly ask you to disable any third-party plugins and check whether the issue still occurs.

We would also like to emphasize that the XStore theme includes built-in widgets for various filters, and we recommend using them.

Best regards,
8Theme Team

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Martin

Participant

October 24, 2025 at 13:54

Hello,

to which issue do refer to, the console error or the timeout of the third-party plugin?

Concerning the errors in the screenshots:

woocommerce, xstore core, xstore theme active in troubleshoot mode >> the following error (s. attached screenshot) appears after a few seconds.
With woocommerce (10.2.2) deactivated it appears too.

As to the problem with woobeewoo filter:
– is it related?
– For this shop I cannot use the built in xstore filters because they are very limited.
– as I have said: this filter plugin works when “xstore core” is deactivated.

Thank you!
best regards
Martin

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support staff only.

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Andrew Mitchell

Support staff

October 27, 2025 at 10:03

Hello, Martin,

As we have noticed, when the XStore Core plugin is disabled, there are no filters displayed on the shop page. We would also like to inform you that the issue is caused by the “Product Subtitle for WooCommerce” plugin — once it is deactivated, the filter functions correctly.

Please check this matter.

Best regards,
8Theme Team

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