Designing WooPress on Existing Website - by tashida

This topic has 9 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: tashida
    tashida
    Participant
    May 21, 2015 at 04:10

    Hi there:

    I’m not sure if the fact that I am creating WooPress over an existing theme is the reason for the multiple issues I am facing, but I have listed them below and I greatly appreciate your assistance.

    1. Upsell sidebar doesn’t show

    2. Product page and single product header doesn’t show

    3. $ sign and English language converters do not show (all the others do)

    4. Sidebar doesn’t show on all pages eg. Sale page

    5. Should I install the Full Width demo? or will this erase/skew data

    6. Brand logos do not show on single product pages as shown here: https://www.8theme.com/demo/woopress/?product=fashion-demo-accessories-7
    I have added Brands in the Category section.

    Please note: the woopress site won’t be active when you visit the page, I would have to activate it for you to view the errors. I haven’t activated it because I need to have the website functioning and cannot afford downtime.

    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 21, 2015 at 10:12

    Hello,

    1. Upsells sidebar is shown:
    http://storage1.static.itmages.com/i/15/0521/h_1432199146_1263808_fb710f8e62.png

    2. As I see header is shown on products page and single product pages. Please clarify the issue with more details. Show us screenshots.

    3. I’ve checked the converter in the sidebar on products page and it’s working fine.

    4. Sidebar isn’t shown on Sale page because you have categories displayed there and there is nothing to filter (prices and products aren’t shown).

    5. Your data won’t be erased. You can install templates variants.

    6. Go to Products > edit a product and mark it with brand on the right side.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: tashida
    tashida
    Participant
    May 21, 2015 at 12:32

    Hi Eva,

    Thanks for your quick response.
    You should’ve noticed that the theme you critiqued was not WooPress, but my existing theme. I mentioned in my message, that I am building WooTheme over my existing theme – and because I cannot have downtime between the switch, I shut down my website, put up and Under Construction Page, then work from on the WooPress theme in the background.

    Therefore, in order for you to see the issues I mentioned, I would have to give you the login and also shut down the site temporarily. Once you respond indicating when you are ready to go in, I will close the site.

    Thanks,
    Tashida

    Please, contact administrator
    for this information.
    Avatar: Brian Johnson
    Brian Johnson
    Member
    May 21, 2015 at 12:51

    Hello

    We are ready to investigate your issues. Please open an access for us.

    With best regards
    Brian Johnson

    Avatar: Eva
    Eva Kemp
    Support staff
    May 21, 2015 at 13:07

    Hello,

    1. To show upsells you need select layout with sidebar in Theme Options > Single > Product Page > Sidebar position. How to set upsells read here:
    http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

    2. To make header shown go to Theme Options > Header > Breadcrumbs background and change background color for breadcrumbs section.

    3. I’ve checked the converter in the sidebar on products page and it’s working fine.

    4. Sidebar isn’t shown on Sale page because you have categories displayed there and there is nothing to filter (prices and products aren’t shown).

    5. Your data won’t be erased. You can install templates variants.

    6. Go to Products > edit a product and mark it with brand on the right side.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: tashida
    tashida
    Participant
    May 21, 2015 at 15:30

    Hi Eva,

    1. Sidebar and Location of Upsell (Sidebar) were already enabled. They were showing on my original website.

    3. The currency/language converter in the header is what I’m referring to. It isn’t responding to any clicks.

    2,4,5 – OK!

    6. Brand is selected for this item: https://lovemydfb.com/shop/men/weekend-freedom-shirt-denim/
    but it still does not show. I suppose this has something to do with the right sidebar also not showing for Upsells.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 21, 2015 at 15:55

    Hello,

    1./6. Please provide us with FTP credentials to check the issue with sidebar.

    3. Those links are added from demo content and supposed to be used with WPML plugin for multilingual site. You can remove those links adding empty Text widget into “Place in Header top bar” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: tashida
    tashida
    Participant
    May 21, 2015 at 16:45

    – I’m not sure how to give you FTP access. How do I grant you that?
    – I don’t want to remove the links, they are necessary for my website, I just need them to work.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 21, 2015 at 17:37

    Hello,

    Please contact your host and ask for FTP credentials.
    To make those links workable and have multilingual site you need use WPML plugin http://wpml.org/ .

    Regards,
    Eva Kemp.

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