Design Issue After Update – Misaligned Header on “Minimal Fashion 03” Page

This topic has 12 replies, 4 voices, and was last updated 4 months, 1 weeks ago ago by Semah

  • Avatar: Semah
    Semah
    Participant
    July 29, 2025 at 17:14

    Hello,

    After updating Elementor and the Xstore theme to their latest versions, the design of my “Minimal Fashion 03” page is broken. The header section (cover) appears misaligned, shifted to the left instead of being centered.

    Could you please help me resolve this issue?

    Thank you!
    Semah

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2025 at 17:39

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Semah
    Semah
    Participant
    July 29, 2025 at 17:52

    okay, this is the new admin account infos.

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 30, 2025 at 07:07

    Hello,

    We appreciate your prompt response.

    We kindly ask you to clear your browser cache and check if the issue has been resolved.

    If the problem persists, please let us know which browser you are using and provide us with screenshots of what you are seeing. This will help us investigate the matter more effectively.

    Warm Regards,
    The 8Theme Team

    Avatar: Semah
    Semah
    Participant
    July 30, 2025 at 15:15

    Hello,

    Thank you for your response.

    I have already cleared my browser cache (tried on both Chrome and Brave), but the issue remains.

    Interestingly, the same misalignment appears on your official demo (see attached screenshot). Since the problem occurred after the latest Elementor update, I suspect it might be a compatibility issue.

    Could you please investigate further? Let me know if you need additional details.

    Best regards,
    Semah

    Files is visible for topic creator and
    support staff only.
    Avatar: Semah
    Semah
    Participant
    July 30, 2025 at 15:17

    SS of my site

    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 30, 2025 at 15:20

    Hello,

    We are currently unable to log in to the WordPress admin panel and would like to confirm whether any changes have been made to the wp-admin access credentials.

    Warm Regards,
    The 8Theme Team

    Avatar: Semah
    Semah
    Participant
    July 30, 2025 at 15:24

    Hello,

    Access has been restored, you should now be able to log in to the WordPress admin panel.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2025 at 15:39

    Hello @Semah
    Please, check now.
    We disabled the stretch section that uses JS scripts for stretching the section and implemented the solution using custom CSS class added to your section on home page.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Semah
    Semah
    Participant
    July 30, 2025 at 22:25

    Hello Jack,

    Thank you for your quick and effective solution 🙂 the display issue is now fixed, and everything looks correct.

    I noticed you implemented a custom CSS workaround after disabling the stretched section. Will this fix be included in future template updates, or should we expect further adjustments?

    I appreciate your support!

    Best regards,
    Semah

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2025 at 06:25

    Hello @Semah,

    Thank you for reaching out.

    Please note that the stretch section can only be implemented manually using a CSS-based solution, as we are unable to modify the existing content of our customers’ websites through theme updates.

    To achieve the desired effect, we recommend disabling the “Stretch Section” option in your section settings. Then, in the Advanced tab of the section, please add the following CSS class: xstore-stretch-section.

    For your reference, you may review the configuration we have already applied to a section on your homepage.

    Should you have any further questions, please do not hesitate to contact us.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Semah
    Semah
    Participant
    July 31, 2025 at 18:43

    Thanks for the support! My topic “Design Issue After Update – Misaligned Header on “Minimal Fashion 03” Page” has been successfully resolved.

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The issue related to '‘Design Issue After Update – Misaligned Header on “Minimal Fashion 03” Page’' has been successfully resolved, and the topic is now closed for further responses

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