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Deprecated Widget – use Slides Widget instead

This topic has 14 replies, 2 voices, and was last updated 4 weeks, 1 days ago ago by Rose Tyler

Backes1

Participant

April 6, 2024 at 14:19

Can you help me switch from this deprecated widget to slide widgets for these sites?
Thanks!

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#390367 Copied Theme version: .9.3.4

13 Answers

Rose Tyler

Support staff

April 7, 2024 at 12:38

Hello, Backes1,

Thank you for reaching out to us with your request.

We’ve added a Slides element on your home page https://sl.at*****atalaia.com.br/ Please check.

Best Regards,
8Theme’s Team

#390464 Copied

Backes1

Participant

April 7, 2024 at 13:41

Please, is not working for cell phones
i mean the image size

#390474 Copied

Rose Tyler

Support staff

April 7, 2024 at 13:51

Hello, Backes1,

You are currently editing the page, so we can not check the settings. Please close the editor and let us know, so we can change settings for background images and slider height.

Best Regards,
8Theme’s Team

#390477 Copied

Backes1

Participant

April 7, 2024 at 14:12

done!
please fix it urgently!
actually there are two images for those slides.
one for pc’s and other for phones

#390481 Copied

Rose Tyler

Support staff

April 7, 2024 at 14:53

Hello, Backes1,

We would like to inform you that the current version of the Slides element does not support the functionality to upload distinct background images for various devices, unfortunately. Only height settings can be changed, for example – https://prnt.sc/poyxGrpvRerO
Given this limitation, we recommend that you continue utilizing the previous version of the element that meets your requirements.
Currently, there is no other solution, unfortunately.

Best Regards,
8Theme’s Team

#390491 Copied

Backes1

Participant

April 7, 2024 at 14:55

Will it revert to the old widget?

#390492 Copied

Rose Tyler

Support staff

April 7, 2024 at 15:19

Hello, Backes1,

We’ve checked Revisions of the Home page in Elementor https://elementor.com/help/revision-history-undo-and-redo/ but there is no revision with the old slider, unfortunately. It means you need to manually create the Slider with the desired images.

The slider was edited on 1 site only, so in case it is the same on another your site, you can save content as a template and import it https://elementor.com/help/how-to-duplicate-an-elementor-page/

Best Regards,
8Theme’s Team

#390497 Copied

Backes1

Participant

April 7, 2024 at 16:35

now i am in a trouble!
you can try edit that page and see it is not loading the page. That was an old problem. That’s why i asked you to change to the slide widget.
I would appreciate it if you could copy back the widget from poa.atacadoatalaia.com.br to sl.atacadoatalaia.com.br

#390512 Copied

Backes1

Participant

April 7, 2024 at 19:40

Since I didn’t receive any response from you, I proceeded to do it on my own.
thanks

#390527 Copied

Backes1

Participant

April 7, 2024 at 23:04

trying to edit those slides and widgets
see what happens
is not loading the page
please, find attached my credentials
can you fix it?

Thanks a lot!

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for this information.

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support staff only.

#390534 Copied

Rose Tyler

Support staff

April 8, 2024 at 07:39

Hello, Backes1,

We would like to address an issue with one of your websites, specifically teste.ata*****talaia.com.br, which is currently running on PHP version 8.2.8. We kindly request that you downgrade the PHP version to 8.1 to ensure compatibility and optimal performance.

Additionally, we have identified a memory error that may be affecting your website’s functionality. You can view the details of this error via the following link: https://prnt.sc/BEeK7azab7OZ. We recommend reaching out to your hosting provider to resolve this matter promptly.

Once these adjustments have been made, please attempt to edit the Home page to verify if the issue has been resolved. If successful, we suggest replicating these steps for your other websites as well.

Should you require any further assistance or have any questions, please do not hesitate to contact us. We are committed to providing you with the support you need to ensure your websites are running smoothly.

Best Regards,
8Theme’s Team

#390560 Copied

Backes1

Participant

April 8, 2024 at 13:57

Hi Rose,

Not sure, but probably solved increasing memory_limit

Please, find an image attached. Your current Header Builder will no longer be available. Could you please, using this test site, guide me to apply some pre built Elementor Header?
Applying some will mantain all my menus and blocks or i need to adjust all parts?

Thanks,

Please contact administrator
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#390639 Copied

Rose Tyler

Support staff

April 8, 2024 at 15:46

Hello, Backes1,

https://xstore.helpscoutdocs.com/article/212-new-xstore-header-builder-with-elementor

Please check the header on your “Contato” page and edit it according to your needs.

We plan to add more templates for header import, so please wait for next theme updates.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#390666 Copied
Tagged: deprecated widget replacement, enhanced woocommerce templates, improve woocommerce functionality, slides widget upgrade, switch to slides widget, woocommerce wordpress templates, wordpress widget update
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