• 

  Twister

  Participant

  April 30, 2021 at 08:37

  Hi – Somehow my Department menu has put itself into 2 columns and not dropping down open. The settings all appear the same. Not only does it look odd it impacts the main image. Screen shot below link. I just need it to go back to open the way the template has it.

  https://www.develop.allweldservices.com.au/wp-content/uploads/2021/04/Departments-menu-scaled.jpg

  Cheers
  Brett

  #285871 Copied Theme version: 7.2.8 WooCommerce version: 5.1.0
  6 Answers
  

  Olga Barlow

  Participant

  April 30, 2021 at 10:42

  Hello,

  I see that you used File generator (XStore > File generator) and probably you did not choose the Secondary menu element there. Please, choose the Secondary menu and generate file again. Check All departments again after that.

  Regards

  #285904 Copied
  

  Twister

  Participant

  May 1, 2021 at 00:22

  Hi. Thank you – that solved the Department menu issue but not the main image/page issue. It is only showing a partial picture about 200px in height when it should be 700 -800px in height.

  #285975 Copied
  

  Rose Tyler

  Support staff

  May 1, 2021 at 07:57

  Hello,

  Please provide temporary wp-admin access and screenshots for a better understanding of the issue.

  Regards

  #285999 Copied
  

  Twister

  Participant

  May 1, 2021 at 15:29

  I don”t think you need a screen shotbecause all you have to do is look at the page. A full image is showing roughly 200px hidden by the header when it should be showing around 600px plus in height – whatever the size of it is and I mentioned that. It was past the department menu so much bigger.

  https://www.develop.allweldservices.com.au/

  Please contact administrator
  for this information.

  #286058 Copied
  

  Rose Tyler

  Support staff

  May 1, 2021 at 16:19

  Hello,

  Set these settings – https://prnt.sc/12d13ap

  Regards

  #286063 Copied
  

  Twister

  Participant

  May 2, 2021 at 08:48

  Thank you

  #286094 Copied
• Viewing 7 results - 1 through 7 (of 7 total)