please assist
This topic has 12 replies, 3 voices, and was last updated 1 years, 1 months ago ago by khulood
please assist
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
hi check in private area
Hello, khulood,
Thank you for providing the access details. However, unfortunately, they are not working as expected. It appears that a guest login system is enabled on your end, which requires an email address. Additionally, we are unable to access the admin panel through the usual methods, and it seems that the link may have been changed.
Could you kindly provide us with the correct access details?
Best regards,
8Theme Team
kindly replay with needed info
try this account
Please provide the correct link to the admin dashboard in the private content.
Best regards,
8Theme Team
Any email address can be used for the new account, it does not have to be your or our personal email.
hi pls check there
still not work
not able to open the private area, also cached has been cleared
thanx it works now
The issue related to '‘demo themes are not visualize in home page but if i preview they works fine’' has been successfully resolved, and the topic is now closed for further responses