Demo template import to Elementor pro? how can this be done?

This topic has 6 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: Nicolo
    Nicolo
    Participant
    April 8, 2024 at 11:22

    Hello

    Hope everything is good this monday

    The question:
    What is the best way for us to work togheter with regards to xstores demo template import?

    – Do you have a system of how you work with your customers; a template library of JSON and ZIP files?

    I am asking because i have already imported a demo, but i cannot import different demos because this messes up my site. The optimal outcome is if i can import your demos straight to elementor instead as a zip or json.

    Thanks alot!

    Thanks alot!

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2024 at 13:16

    Hello, Nicolo,

    Thank you for reaching out to us.

    XStore studio can be used to import sections from different demos, so please try to use this feature – https://xstore.helpscoutdocs.com/article/148-xstudio-feature-of-xstore-wordpress-theme

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Nicolo
    Nicolo
    Participant
    April 8, 2024 at 14:36

    Hi

    Thanks so for that reply. i will do that.

    Another thing is the live paste for elementor.

    Its not working. Error message: not allowed because i have not copied anything? but i copy to clipboard everytime. From your elements page of xstore.

    Thanks for your help.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2024 at 14:54

    Hello, Nicolo,

    We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

    In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-QogOs6KGe4 Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

    Furthermore, we invite you to inform us of any additional elements you require. Upon receiving your request, we will promptly supply the corresponding files on an individual basis.

    We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

    Best Regards,
    8Theme’s Team

    Avatar: Nicolo
    Nicolo
    Participant
    April 8, 2024 at 15:08

    I see

    Ok, thanks alot!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2024 at 15:31

    Hello, Nicolo,

    You’re welcome!

    Best Regards,
    8Theme’s Team

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