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Demo missing? Help - by Elena - on WordPress WooCommerce support

This topic has 18 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Elena

Elena

Participant

September 21, 2021 at 16:42

Hello 8theme, I purchased the XStore – Responsive WooCommerce Theme. I want to use this demo https://xstore.8theme.com/demos/home-banners/ but I don’t know how to install it. I already instaled the theme + updated. I searched for the demo mentioned above but can’t find it in the list.

Please help me intall the right demo (https://xstore.8theme.com/demos/home-banners/). Thnak you.

Please, contact administrator
for this information.

#302969 Copied Theme version: .8.0.6

17 Answers

Rose Tyler

Support staff

September 22, 2021 at 06:42

Hello,

Thanks for contacting us.
Install Default demo version, like shown in this video – https://youtu.be/UAlAkvoilfk , > go to Pages > Add new > import Home-banners page – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.
Let us know if you need any further assistance.

Regards

#303044 Copied

Elena

Participant

September 22, 2021 at 08:43

Hello I installed the default theme but I dont have WPBakery, I’m using Elementor. When I click add page I dont have any button for importing a page!
So how can I import the theme?

#303060 Copied

Rose Tyler

Support staff

September 22, 2021 at 08:47

Hello,

This home page https://xstore.8theme.com/demos/home-banners/ was created using WPBkery page builder, there is no Elementor version of the page, because product look element is not available for the Elementor https://prnt.sc/1g9s1eg
All the other elements could be created using Elementor – product tabs and Banner with mask element. Create a new Home page, and edit it depends on your needs.

Regards

#303062 Copied

Elena

Participant

September 22, 2021 at 09:02

so, how can I install the WPBAKERY? Does it go good with Elementor? Can I have both editors installed? Or do I need to start fresh with everything?

#303065 Copied

Elena

Participant

September 22, 2021 at 11:48

can you please give me an answer, im trying to install this and I dont know whats the best option.

#303082 Copied

Olga Barlow

Participant

September 22, 2021 at 12:27

Hello,

Take our apologies for the delay in answering.
You could install WPBakery page builder from XStore > Plugin Installer.
You can’t mix 2 page builder within one page. You can use 2 page builder on your site to create some pages using Elementor, other pages using WPBakery but we don’t recommend that because it slows down the site. So, it would better to choose one page builder and edit site content using this builder.

Regards

#303099 Copied

Elena

Participant

September 22, 2021 at 12:38

The default theme is instaled with elementor .. I didnt know I need to install WpBakery. As I said before .. to work only on WpBakery do I need to start fresh? or just uninstall the theme and elementor and install again the default theme with WpBakery?

#303103 Copied

Elena

Participant

September 22, 2021 at 14:54

could you please help me? would really wnat to start building this.

#303120 Copied

Elena

Participant

September 23, 2021 at 09:03

Can anyone answer my question?

#303204 Copied

Rose Tyler

Support staff

September 23, 2021 at 09:07

Hello,

It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version (in your case, Default demo with WPBakery builder) from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

Regards

#303205 Copied

Elena

Participant

September 23, 2021 at 10:19

Thank you! I FINNALY DID IT.
The only problem left is .. that my homepage (https://skeezr.com/) doenst display the banner from the theme (https://xstore.8theme.com/demos/home-banners/).
Can you please help me with that?

#303212 Copied

Rose Tyler

Support staff

September 23, 2021 at 10:27

Yes, provide temporary wp-admin access via the Private Content area, please.

Regards

#303214 Copied

Elena

Participant

September 23, 2021 at 11:16

how to do that?

#303219 Copied

Rose Tyler

Support staff

September 23, 2021 at 11:43

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area. You can use any email for it.

Regards

#303221 Copied

Elena

Participant

September 23, 2021 at 13:17

Let me know when its ok to enter

Please contact administrator
for this information.

#303233 Copied

Rose Tyler

Support staff

September 23, 2021 at 13:55

Hello,

Check Home page now

Regards

#303239 Copied

Elena

Participant

September 23, 2021 at 14:36

THANK YOU!
Really apreciate this!

#303247 Copied
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