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Demo is not working - by wrana - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

wrana

Participant

August 2, 2018 at 13:09

Hi,
I purchased the Xsotre theme for my client site, i was trying to import the demo Hipster on that, but there are a lot of problems coming. like, Edit Product page gives 500 error, not showing images and complete pages. CAn you please fix this.

Thanks

Please, contact administrator
for this information.

#197604 Copied Theme version: latest WooCommerce version: latest

6 Answers

Rose Tyler

Support staff

August 2, 2018 at 13:43

Hello,

Thanks for contacting us.
I’ve deactivated some plugins that are unrequired for this version. Please check product editor now http://prntscr.com/kdtajn
Also, I would recommend you to update PHP to version 7.2 as WooCommerce plugin recommends https://prnt.sc/kdt9j2

Regards

#197606 Copied

Rose Tyler

Support staff

August 2, 2018 at 14:02

Also, you need to increase maximum body length limit – https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820

Regards

#197607 Copied

wrana

Participant

August 2, 2018 at 15:28

Hi,

the problem is still there, have a look at given screen shot.
http://prntscr.com/kduvly

#197621 Copied Theme version: latest WooCommerce version: latest
Rose Tyler

Support staff

August 2, 2018 at 15:33
Hello,

Please try to add those rules to your .htaccess file:
```
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
```
Let me know the result.

Regards
#197622 Copied
wrana

Participant

August 2, 2018 at 15:38

i already did

#197623 Copied Theme version: latest WooCommerce version: latest

Olga Barlow

Support staff

August 2, 2018 at 16:02

Hello,

Provide us with FTP access to your site.

Regards

#197625 Copied
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