Return to previous page

Demo is not showing properly – unable showing demo

This topic has 4 replies, 2 voices, and was last updated 2 weeks, 5 days ago ago by Genius DTF

  • Avatar: Genius DTF
    Genius DTF
    Participant
    July 17, 2025 at 12:48

    I am unable to install import demo. Demo site broken, demo not showing properly. Please show my demo properly. I contacted my hosting company they told me to contact theme & plugin company with you.

    Screenshot below.

    ==>> https://prnt.sc/u0gsZAN5pg7r
    ==>> https://prnt.sc/1vmCnVs856Th

    my site https://geniusdtf.com/ will be same to same as demo https://xstore.8theme.com/elementor/demos/business/

    Please, contact administrator
    for this information.
    #450122 Copied
    3 Answers
    Avatar: Genius DTF
    Genius DTF
    Participant
    July 17, 2025 at 12:59

    I purchase hosting from
    https://wordpress.com/hosting/
    https://wordpress.com/pricing/
    Business plan. so have no cPanel.

    Available feature in my plan
    SFTP, SSH, and WP-CLI
    Run WP-CLI commands, automate repetitive tasks, and troubleshoot your custom code with the tools you already use.

    Please contact administrator
    for this information.
    #450123 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2025 at 14:06

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable all 3rd-party plugins and then import the demo content.
    Currently, we have noticed that 15 plugins are active on your website. We kindly ask you to deactivate all plugins and, during the import process, activate only those that are absolutely necessary.

    Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version via XStore > Import demos.

    Should the issue persist, please do not hesitate to contact us again. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.

    Warm Regards,
    The 8Theme Team

    #450126 Copied
    Avatar: Genius DTF
    Genius DTF
    Participant
    July 21, 2025 at 17:08

    Thanks for the support! My topic “Demo is not showing properly – unable showing demo” has been successfully resolved.

    #450445 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Demo is not showing properly – unable showing demo’' has been successfully resolved, and the topic is now closed for further responses

Helpful Topics

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Language Courses – WordPress WooCommerce Theme
lazy-placeholder
Glasses Store – WordPress WooCommerce Theme
lazy-placeholder
Makeup Store – WordPress WooCommerce Theme
lazy-placeholder
Plumbing Store – WordPress WooCommerce Theme
lazy-placeholder
Legenda – E-Commerce and Corporate PSD Theme
lazy-placeholder
Sushi Store – WordPress WooCommerce Theme
lazy-placeholder
Wedding Store – WordPress WooCommerce Theme
lazy-placeholder
Underwear Store – WordPress WooCommerce Theme
lazy-placeholder
Bags Store – WooCommerce Theme
lazy-placeholder
Headphone Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.