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Demo installation - by stevemorin - on WordPress WooCommerce support

This topic has 13 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

stevemorin

Participant

June 4, 2021 at 22:06

Hello, I bought your theme, I tried to install the demo version of elementor (online course), the page is empty when the child theme is activated. Do you have a solution ?

https://xstore.8theme.com/elementor/demos/online-courses/

#289960 Copied Theme version: 7.2.10

12 Answers

Rose Tyler

Support staff

June 5, 2021 at 07:02

Hello,

Provide URL and temporary wp-admin access, so we can take a closer look.
Child theme was activated before or after the demo content import?

Regards

#289965 Copied

stevemorin

Participant

June 5, 2021 at 08:35

I tried by installing the child theme before and after, I just did a wp reset

#289977 Copied

stevemorin

Participant

June 5, 2021 at 08:51

https://www.entreprisedunet.fr/

I want to install the theme without woocommerce, this may be the reason for the blank page

#289978 Copied

Rose Tyler

Support staff

June 5, 2021 at 09:22

Hello,

Do you have access to Dashboard > Plugins? Activation of WC plugin helps?
Provide temporary wp-admin and FTP access.

Regards

#289979 Copied

stevemorin

Participant

June 5, 2021 at 09:37

Here are the accesses, Can you tell me where the error comes from otherwise I would change the demo

Please contact administrator
for this information.

#289980 Copied

Rose Tyler

Support staff

June 5, 2021 at 10:25

Hello,

Check now. Fixed.

Regards

#289982 Copied

stevemorin

Participant

June 5, 2021 at 10:29

It works, for the next update it is not likely to encounter the same problem? Where did the error come from?
Thank you

#289984 Copied

stevemorin

Participant

June 5, 2021 at 10:40

is this the problem with the child theme version (0.0.1) and (1.0)?

#289986 Copied

Rose Tyler

Support staff

June 5, 2021 at 10:53

The fix will be included in the next update also, so you will not face the error.

Regards

#289987 Copied

stevemorin

Participant

June 5, 2021 at 11:03

thank you for your help

#289988 Copied

stevemorin

Participant

June 5, 2021 at 11:07

I left a comment on envato = For me the best theme, very good support, I just bought several times, well done

#289989 Copied

Rose Tyler

Support staff

June 5, 2021 at 12:06

Hello,

Thank you so much for the good review! 🙂

Regards

#289991 Copied
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