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Demo Import Completes Successfully but Static Blocks Are Missing

This topic has 2 replies, 2 voices, and was last updated 1 month, 2 weeks ago ago by Ayan Rahman

elmas dental

Participant

July 5, 2026 at 01:07

Hello,
I’m experiencing an issue while importing an XStore demo.
The import process completes successfully and reaches 100% without displaying any errors. However, after the import finishes, the website is incomplete and broken. Many homepage sections, templates, and elements are missing even though the importer reports that the import was successful.
I have already tried:
Re-importing the demo multiple times.
Disabling all unnecessary plugins.
Increasing PHP limits.
Clearing all caches.
Using the required plugins only.
The same issue still occurs.
Could you please help me identify the cause and provide a solution? This is an urgent issue and I would appreciate your assistance as soon as possible.
Thank you.

#471573 Copied

1 Answer

Ayan Rahman

Support staff

July 5, 2026 at 23:56

Hi,

Thank you for getting in touch with us.

Please disable all 3rd-party plugins and then import the demo content.
We kindly ask you to deactivate all plugins and, during the import process, activate only those that are absolutely necessary.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://gyazo.com/37049e537d84eefd7c1101f484058a67 before importing the desired version via XStore > Import demos.

Should the issue persist, please do not hesitate to contact us again. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.

Warm Regards,
The 8Theme Team

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