• 

  SOFIANE

  Participant

  October 24, 2020 at 14:31

  Hello,
  I’m trying to import demo but nothing appear. I clicked in “import demo”, I chosse demo and button import. A button “Next” appear but when i click on, nothing is do.
  Please could you check

  Please, contact administrator
  for this information.

  #256387 Copied Theme version: 7.0.2

  6 Answers

  

  Rose Tyler

  Support staff

  October 24, 2020 at 14:47

  Hello,

  Do you mean import from here – https://prnt.sc/v5yiu2 ?
  I can see content on your site, please note that the import will overwrite your existing content.
  You can import just a particular page in the next way – https://youtu.be/wkIKN2IyEZI
  If you still want to import a full demo, check what errors do you get in the browser console. What demo version do you want to install?

  Regards

  #256389 Copied
  

  SOFIANE

  Participant

  October 24, 2020 at 15:24

  yES FROM HERE;

  I have no error, just nothing is do: the page is blocked at “next”.
  Could you check import please: organics cosmectics

  #256392 Copied
  

  Rose Tyler

  Support staff

  October 24, 2020 at 15:39

  Please update WP and increase the memory limit (128MB) – https://prnt.sc/v5zepf (contact your hosting provider to get help with it).
  https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
  Then, clear cache and check how the import works.

  Regards

  #256393 Copied
  

  SOFIANE

  Participant

  October 24, 2020 at 16:24

  very good!! I thank you now all is ok

  #256398 Copied
  

  SOFIANE

  Participant

  October 24, 2020 at 16:50

  Thanks

  #256399 Copied
  

  Rose Tyler

  Support staff

  October 24, 2020 at 21:45

  Thanks for letting us know.
  Have a nice day.

  Regards

  #256422 Copied