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Topic: Demo images and fonts missing

jon self

Participant

July 13, 2015 1:44 pm

Hi

I have uploaded the theme and some of the demo images and fonts are missing.

Also the nome page does not show up unless I create one from scratch.

Help please.
Site URL: hidden
Theme version: V2

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Stan Russell

Participant

July 13, 2015 1:53 pm

Hello,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

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jon self

Participant

July 13, 2015 1:56 pm

Please see details in private content

Content is visible for topic creator and
support staff only.

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jon self

Participant

July 13, 2015 2:35 pm

Hi Stan,
Is that what you wanted?

Thanks
Jon

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jon self

Participant

July 13, 2015 3:17 pm

It also give me an error and wont let me add the Revolution slider

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Eva Kemp

Support staff

July 13, 2015 6:19 pm

Hello,

I’ve imported our demo slider.
Please check your home page now.

Regards,
Eva Kemp.

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jon self

Participant

July 13, 2015 6:32 pm

Hi Eva,

Yes the slider is working now thank you.
The subscribe box and fonts are still a problem though.

Regards
Jon

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Jack Richardson

Support staff

July 14, 2015 7:33 am

Hello,

Could you please clarify the issue with subscribe box and fonts? Please show a screenshot for better understanding.

Thank you.
Best regards,
Jack Richardson.

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jon self

Participant

July 14, 2015 10:19 am

Hi Jack,

I can no longer preview the home page for some reason.

I have attached the sections that are a problem but the whole theme seems to have issues.

Thanks
Jon

http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-09.50.20.jpg

http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-09.50.01.jpg

http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-09.47.26.jpg

I had to upload the screen grabs to the theme as I could not attched

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Jack Richardson

Support staff

July 14, 2015 12:23 pm

Hello,

Seems you have index.htm in the site folder. Remove it and keep only index.php. We’ve fixed the issue with Google map on Contact Us page. Please check it.
To make subscription form work I’ve installed the plugin MailChimp for WordPress Lite.
Please check banners and subscription form now.

Thank you.
Best regards,
Jack Richardson.

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jon self

Participant

July 14, 2015 1:34 pm

Hi Jack

I have removed the index.htm folder but there still seems to be problems with the home page.

the map is on the page now but has some spacing issues and wont go full width?
http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-12.45.32.png

The other bits are below. I thought all this would load in with the demo content?
http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-12.42.38.png

http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-12.42.18.png

Thanks

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Jack Richardson

Support staff

July 14, 2015 3:24 pm
Hello,

To get logos for brands you need upload them in WP Dashboard > Products > Brands > edit a brand > Thumbnail > upload image.
I’ve edited Banner blocks for you and added style code. Please check home page now.
I’ve added this code in CSS block of Visual Composer plugin on the Contact Us page:

.page-content, .content-page { margin-top: 0px !important; } .vc_custom_1436873540353 { width: 1300px; margin-left: -80px; }

Please check the page.

Best regards,
Jack Richardson.
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jon self

Participant

July 14, 2015 4:03 pm

Hi Jack,

Thanks the contact page is now up the top.

The home button goes to home now but when I edit it nothing happens on the site?

Thanks

Jon

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Eva Kemp

Support staff

July 14, 2015 4:40 pm

Hello,

Please specify what changes you made on home page and aren’t visible in frontend.

Regards,
Eva Kemp.

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jon self

Participant

July 14, 2015 4:46 pm

Hi

I need to be able to edit al the pictures and text like on other themes.

I added some logos at the bottom of the home page as a test and they did not appear?

Sorry but this is all getting very frustrating as I have never had all these problems with any other theme I have used.

Regards
Jon

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Eva Kemp

Support staff

July 14, 2015 5:18 pm

Hello,

I’ve added an image at the bottom on your home page. Please check it. Don’t forget to update the page when you make changes.

Regards,
Eva Kemp.

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jon self

Participant

July 14, 2015 5:29 pm

Hi

It appears to be the ‘Permalink’ that are ausing the problems.

Also I put a image on a bread crumb style and the text is like this.
http://walterharley.co.uk/index.php/5074-2/

Regards

Jon

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Jack Richardson

Support staff

July 15, 2015 1:10 pm

Hello,

As I see text is shown fine now:
http://storage1.static.itmages.com/i/15/0715/h_1436962291_1681746_4cc418d562.png
Have you resolved the issue?

Best regards,
Jack Richardson.

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jon self

Participant

July 15, 2015 2:59 pm

Hi

I have solved those issues but the Slider is going wrong when I just try to change the pic and text?

Regards

Jon

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Jack Richardson

Support staff

July 15, 2015 4:12 pm

Hello,

You should change image for slide using “Change image” button in slide editor:
http://storage1.static.itmages.com/i/15/0715/h_1436973017_8254012_06ed994789.png and not uploading it as a layer of the slide:
http://storage4.static.itmages.com/i/15/0715/h_1436973114_9747153_237d194e87.png
You need delete image layer you uploaded as a background and use Image BG option.
Please try it.

Best regards,
Jack Richardson.

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