Return to previous page

Demo images and fonts missing - by jon self

This topic has 22 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

jon self

Participant

July 13, 2015 at 13:44

Hi

I have uploaded the theme and some of the demo images and fonts are missing.

Also the nome page does not show up unless I create one from scratch.

Help please.

#74833 Copied Theme version: V2

21 Answers

Stan Russell

Participant

July 13, 2015 at 13:53

Hello,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#74837 Copied

jon self

Participant

July 13, 2015 at 13:56

Please see details in private content

Please, contact administrator
for this information.

#74838 Copied

jon self

Participant

July 13, 2015 at 14:35

Hi Stan,
Is that what you wanted?

Thanks
Jon

#74850 Copied

jon self

Participant

July 13, 2015 at 15:17

It also give me an error and wont let me add the Revolution slider

#74865 Copied

Eva Kemp

Support staff

July 13, 2015 at 18:19

Hello,

I’ve imported our demo slider.
Please check your home page now.

Regards,
Eva Kemp.

#74937 Copied

jon self

Participant

July 13, 2015 at 18:32

Hi Eva,

Yes the slider is working now thank you.
The subscribe box and fonts are still a problem though.

Regards
Jon

#74940 Copied

Jack Richardson

Support staff

July 14, 2015 at 07:33

Hello,

Could you please clarify the issue with subscribe box and fonts? Please show a screenshot for better understanding.

Thank you.
Best regards,
Jack Richardson.

#75017 Copied

jon self

Participant

July 14, 2015 at 10:19

Hi Jack,

I can no longer preview the home page for some reason.

I have attached the sections that are a problem but the whole theme seems to have issues.

Thanks
Jon

http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-09.50.20.jpg

http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-09.50.01.jpg

http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-09.47.26.jpg

I had to upload the screen grabs to the theme as I could not attched

#75056 Copied

Jack Richardson

Support staff

July 14, 2015 at 12:23

Hello,

Seems you have index.htm in the site folder. Remove it and keep only index.php. We’ve fixed the issue with Google map on Contact Us page. Please check it.
To make subscription form work I’ve installed the plugin MailChimp for WordPress Lite.
Please check banners and subscription form now.

Thank you.
Best regards,
Jack Richardson.

#75090 Copied

jon self

Participant

July 14, 2015 at 13:34

Hi Jack

I have removed the index.htm folder but there still seems to be problems with the home page.

the map is on the page now but has some spacing issues and wont go full width?
http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-12.45.32.png

The other bits are below. I thought all this would load in with the demo content?
http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-12.42.38.png

http://walterharley.co.uk/wp-content/uploads/2015/07/Screen-Shot-2015-07-14-at-12.42.18.png

Thanks

#75115 Copied
Jack Richardson

Support staff

July 14, 2015 at 15:24
Hello,

To get logos for brands you need upload them in WP Dashboard > Products > Brands > edit a brand > Thumbnail > upload image.
I’ve edited Banner blocks for you and added style code. Please check home page now.
I’ve added this code in CSS block of Visual Composer plugin on the Contact Us page:
```
.page-content, .content-page {
  margin-top: 0px !important;
}
.vc_custom_1436873540353 {
  width: 1300px;
  margin-left: -80px;
}
```
Please check the page.

Best regards,
Jack Richardson.
#75159 Copied
jon self

Participant

July 14, 2015 at 16:03

Hi Jack,

Thanks the contact page is now up the top.

The home button goes to home now but when I edit it nothing happens on the site?

Thanks

Jon

#75170 Copied

Eva Kemp

Support staff

July 14, 2015 at 16:40

Hello,

Please specify what changes you made on home page and aren’t visible in frontend.

Regards,
Eva Kemp.

#75183 Copied

jon self

Participant

July 14, 2015 at 16:46

Hi

I need to be able to edit al the pictures and text like on other themes.

I added some logos at the bottom of the home page as a test and they did not appear?

Sorry but this is all getting very frustrating as I have never had all these problems with any other theme I have used.

Regards
Jon

#75184 Copied

Eva Kemp

Support staff

July 14, 2015 at 17:18

Hello,

I’ve added an image at the bottom on your home page. Please check it. Don’t forget to update the page when you make changes.

Regards,
Eva Kemp.

#75194 Copied

jon self

Participant

July 14, 2015 at 17:29

Hi

It appears to be the ‘Permalink’ that are ausing the problems.

Also I put a image on a bread crumb style and the text is like this.
http://walterharley.co.uk/index.php/5074-2/

Regards

Jon

#75201 Copied

Jack Richardson

Support staff

July 15, 2015 at 13:10

Hello,

As I see text is shown fine now:
http://storage1.static.itmages.com/i/15/0715/h_1436962291_1681746_4cc418d562.png
Have you resolved the issue?

Best regards,
Jack Richardson.

#75363 Copied

jon self

Participant

July 15, 2015 at 14:59

Hi

I have solved those issues but the Slider is going wrong when I just try to change the pic and text?

Regards

Jon

#75390 Copied

Jack Richardson

Support staff

July 15, 2015 at 16:12

Hello,

You should change image for slide using “Change image” button in slide editor:
http://storage1.static.itmages.com/i/15/0715/h_1436973017_8254012_06ed994789.png and not uploading it as a layer of the slide:
http://storage4.static.itmages.com/i/15/0715/h_1436973114_9747153_237d194e87.png
You need delete image layer you uploaded as a background and use Image BG option.
Please try it.

Best regards,
Jack Richardson.

#75406 Copied
1 2

Viewing 20 results - 1 through 20 (of 22 total)