This topic has 8 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp
Hi, I try to install the demo content of the test version of the theme ” Royal Home” according to the documentation , but it works. Can you help me?
Hello,
please update to latest version all plugins bundled with theme and check your site. You can download them here: https://www.8theme.com/download-plugins/
If this will not help – please provide us with FTP credentials for your site in private content.
Regards,
Stan Russell.
Thank you. I updated the plugins. Deputy ftp data. Thanks
Hello,
There is an error on your site:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 49152 bytes) in /usr/home/tecma.es/web/wp-admin/menu-header.php on line 132
Please contact your host and ask them to increase memory_limit value and the values for the functions upload_max_filesize, post_max_size. Also enable allow_url_fopen function.
After that try to install demo data again.
Thank you.
Regards,
Eva Kemp.
Hello, I have increased the values of the functions but does not install version “Simple page – Royal Home”. Thanks
Hello,
I’ve checked php information of your site and allow_url_fopen function is still disabled http://storage3.static.itmages.com/i/15/0608/h_1433767930_1606099_e592aa1e5f.png .
Please enable it.
Regards,
Eva Kemp.
Hi, I activated
Hello,
I’ve installed “Simple page – Royal Home” template. Please check your site now.
Regards,
Eva Kemp.
You must be logged in to reply to this topic.Log in/Sign up