Demo content issue with URL adress problem

Dear @dano111222,

We kindly recommend that you temporarily deactivate all third-party plugins that are not included with the XStore theme. You can find a list of the officially supported plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. Once you have done this, please clear your browser cache and check if the issue persists.

If the problem continues, we suggest switching to the Parent theme, especially if you are currently using a Child theme. After switching, please clear the cache once more and test the functionality again.

Additionally, we recommend performing the same test using the default WooCommerce theme, Storefront. This will help determine whether the issue is related to custom code within your Child theme.

Please let us know the outcome of these tests so we can assist you further.

Best regards,
The 8Theme Team

Dear @dano111222,

We hope this message finds you well.

1. Kindly navigate to the following section: Sale Boosters > Estimated Delivery. You may refer to the screenshot here for guidance: https://prnt.sc/A-Xwln-n-sjD.

2. Please try adding the following custom CSS code to your site:

ul.etheme-elementor-nav-menu.horizontal .etheme-elementor-nav-menu-item .elementor-item span:nth-child(2) {
    padding-top: 6px;
    padding-left: 12px;
}

We hope this solution proves helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @dano111222,

Can you please also add this custom CSS code?

body .et-request-quote-popup span.et-close-popup {
    top: -20px;
    right: -20px;
    left: auto;
}

https://prnt.sc/aN1vKsHpCLd7

Hope it helps!

Hi @dano111222,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.etheme-headline-animation-type-typing .etheme-headline-text-wrapper.selected {
    background-color: transparent !important;
}

.etheme-headline-animation-type-typing .etheme-headline-text-wrapper span.etheme-headline-text {
    color: #00335D !important;
}

Kind regards,
The 8Theme Team

Dear @dano111222,

We have thoroughly tested the issue on our end but were unable to reproduce it.

To help identify the cause, we kindly recommend disabling all third-party plugins that are not included with XStore. You can find a list of the officially supported plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. Once you have done this, please clear your browser cache and check the issue again. It is possible that a third-party plugin may be contributing to the problem.

If the issue persists, we suggest switching to the Parent theme, especially if you are currently using a Child theme. After switching and clearing your cache, please verify whether the issue still occurs. This will help determine if the problem is related to custom code within your Child theme.

Please let us know the outcome so we can assist you further if needed.

Best regards,
The 8Theme Team

Hi @dano111222,

Please try adding the following code under functions.php file locates in your child theme:

function etheme_byline($atts = array() ) {
		
		$atts = shortcode_atts( array(
			'author' => 0,
			'time' => 0,
			'slide_view' => 0,
			'ID' => null,
			'views_counter' => true,
            'in_slider' => false,
            'single' => false
		), $atts );

        $blog_layout = get_query_var('et_blog_layout', 'undefined');
        if ( $blog_layout === 'undefined' ) {
            $blog_layout = etheme_get_option( 'blog_layout', 'default' );
            set_query_var('et_blog_layout', $blog_layout);
        }

		if ( $atts['in_slider'] ) {
			$atts['views_counter'] = false;
        }

        $views_counter_setting = false;
        if ( $atts['views_counter'] ) {
            $views_counter_setting = get_query_var('et_views_counter', 'undefined');
            if ( $views_counter_setting === 'undefined' ) {
                $views_counter_setting = etheme_get_option( 'views_counter', 1 );
                set_query_var('et_views_counter', $views_counter_setting);
            }
        }
		
		?>
		<div class="meta-post">
			<?php do_action('etheme_before_post_meta_content', $atts['single']); ?>
			<?php if( ! in_array( $blog_layout , array( 'timeline', 'timeline2', 'grid2' ) ) || $atts['single'] ): ?>
				<time class="entry-date published updated" datetime="<?php echo get_the_time('F j, Y', $atts['ID']); ?>">
					<?php echo get_the_time(get_option('date_format'), $atts['ID']); ?></time>
				
				<?php if ( $atts['time'] ):
					esc_html_e( 'at', 'xstore' );
					echo get_the_time( get_option( 'time_format' ), $atts['ID']);
				endif;
				
				if ( $atts['author'] ):
					esc_html_e( 'by', 'xstore' );
					the_author_posts_link();
				endif;
			
			elseif( $atts['slide_view'] == 'timeline2' ) :
				esc_html_e( 'Posted by', 'xstore' );
				the_author_posts_link();
			endif;
			
			if ( $atts['views_counter'] && $views_counter_setting ): ?>
				<span class="meta-divider">/</span>
				<?php etheme_get_views( $atts['ID'], true );
			endif;
			
			if(comments_open($atts['ID']) && ! post_password_required($atts['ID']) ) :
                if ( !$atts['in_slider']) { ?>
				    <span class="meta-divider">/</span>
                <?php }
                if ($atts['ID'] ):
					
					$comments_number = get_comments_number( $atts['ID'] );
					
					if ($comments_number === 0) {
						$comments_number = '<span>0</span>';
					} elseif($comments_number === 1){
						$comments_number = '<span>1</span>';
					} else{
						$comments_number = '<span>' . $comments_number . '</span>';
					}
					
					printf(
						'<a href="%s" class="post-comments-count">%s</a>',
						get_the_permalink($atts['ID']),
						$comments_number
					
					);
				
				else:
					comments_popup_link('<span>0</span>','<span>1</span>','<span>%</span>','post-comments-count');
				endif;
			endif; ?>
			<?php do_action('etheme_after_post_meta_content', $atts['single']); ?>
		</div>
		<?php
	}

Hope it helps!

Dear @dano111222,

We would like to inform you that the custom code has been successfully added to the functions.php file located within your child theme.

Could you please verify that everything is working as expected on your end?

Thank you for your attention.

Best regards,
The 8Theme Team

Dear @dano111222,

We hope this message finds you well.

We would like to inform you that the “Open Lightbox” setting was previously set to “No.” We have updated this setting to “Yes,” and the lightbox feature is now functioning correctly.

You can view the result here: https://prnt.sc/5Z4Juy0yo7Zn

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @dano111222,

Thank you for your message.

We would like to kindly inform you that applying custom CSS code to resolve this issue may not be the most effective solution. It is possible that some font files are missing from your current setup.

Could you please provide the complete package of the Eurostile font for further investigation?

Additionally, we recommend trying alternative fonts that are similar to the Eurostile font family, as this may help to avoid the line-height issue you are experiencing.

Best regards,
The 8Theme Team